Overview
The Electromechanical Repair Specialist needs to have the ability to test and debug advanced, client-designed equipment like high-resolution cameras, mechanical frames, cables, and geolocation hardware, as well as completing on demand engineering tests and producing technical solutions. Take on project management tasks, analyze common hardware failures, and help create and maintain technical documentation. Act as a subject matter expert for global hardware troubleshooting and repair procedures. identifying and addressing technical knowledge gaps within the team. Work closely with regional tech leads to improve processes and troubleshoot intermittent faults.
Full job description
About The Role
The Electromechanical Repair Specialist needs to have the ability to test and debug advanced, client-designed equipment like high-resolution cameras, mechanical frames, cables, and geolocation hardware, as well as completing on demand engineering tests and producing technical solutions. Take on project management tasks, analyze common hardware failures, and help create and maintain technical documentation. Act as a subject matter expert for global hardware troubleshooting and repair procedures. identifying and addressing technical knowledge gaps within the team. Work closely with regional tech leads to improve processes and troubleshoot intermittent faults.
Role Responsibilities
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Responsible in assisting engineering teams that are testing advanced client-designed equipment such as high resolution cameras, mechanical frames, cables and overall geolocation equipment when required and agreed by the
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team lead
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Manage field support technical projects.
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Analyze common HW failures by testing and debugging specific client designed electronics equipment
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Responsible for supporting the development of the documentation of test procedures and reports for new and existing hardware/components
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Audit and maintain knowledge resources with accurate and useful informationPerform the role of a SME in the review process of hardware support troubleshooting and repair procedures at a global scale. This includes:
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Monitoring the technical standards of the field support team globally
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Identifying technical knowledge gaps and work with the leads to address those needs
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Identifying patterns of service affecting failures to develop technical or process improvements.
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Being fully aligned with the Global and Regional Leads on current field support workflows, project requirements in order to participate in process improvements.
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Identifying common intermittent faults and analyzing cause and repair
Desired Skills & Experience
- At least 3 years of relevant work experience
- Must have the ability to travel, often on short notice.
- Must have a Valid passport or the ability to obtain one within
Requirements & qualifications
- At least 3 years of relevant work experience
- Must have the ability to travel, often on short notice.
- Must have a Valid passport or the ability to obtain one within
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