Engineering Manager, Artifacts

Official role information

ABOUT THE TEAM The Artifacts team is building the AI-native creation layer for documents, spreadsheets, slide decks, dashboards, reports, analyses, and new forms of interactive work products. We are rethinking what creation looks like when models can move from an ambiguous user goal to a polished, editable artifact with strong structure, taste, correctness, and speed. This is a high-agency team working across product, infrastructure, and research. We partner closely with model training teams to shape how frontier models create artifacts, and with ChatGPT product teams to turn those capabilities into experiences that millions of people can use. The work spans full-stack product engineering, model integration, rendering and editing systems, collaboration, storage, evaluation loops, and production reliability. Our ambition is to build the premier product experience for AI-generated artifacts: starting with familiar work products like slides, sheets, and docs, then expanding into new artifact types that are only possible in an AI-native world. ABOUT THE ROLE As Engineering Manager, Artifacts, you will lead and grow the engineering team responsible for building this product and technical foundation. You will manage a team of full-stack and infrastructure-oriented engineers, set technical direction, and stay hands-on enough to shape architecture and debug hard problems. This role sits at the intersection of product engineering, research, and infrastructure. You will partner with researchers on how models are trained and evaluated for artifact creation, with product and design on the user experience. This is a strong fit for a technical manager who wants to build and ship, not only coordinate. The team has a fast trajectory, so you will help define both the product surface and the team that builds it. IN THIS ROLE, YOU WILL: - Lead, manage, and grow a team building AI-native artifact creation experiences across documents, spreadsheets, slide decks, and emerging artifact formats. - Set technical direction across full-stack product systems, generation orchestration, editing and rendering surfaces, storage, reliability, and model integration. - Responsible for hands-on architecture, code review, debugging, system design, and critical product decisions. - Partner closely with research teams to translate model capabilities, training needs, evals, and behavioral insights into shipped product improvements. - Work with product, design, infrastructure, and safety partners to define what excellent artifact creation should feel like for users. - Create the engineering plan for the next phase of the team, including hiring, execution milestones, technical investments, and operating cadence. - Balance near-term product velocity with long-term platform quality, reliability, extensibility, and developer productivity. - Debug complex failures across model behavior, product surfaces, infrastructure, latency, and user-facing quality. - Help expand the team’s scope from familiar artifact types into new forms of AI-native work products. YOU MIGHT THRIVE IN THIS ROLE IF YOU: - Have experience leading engineering teams while remaining technically close to the work. - Have strong full-stack product engineering fundamentals and can reason across frontend, backend, infrastructure, and model-facing systems. - Are excited by AI-native creation tools and have opinions about what makes documents, slides, spreadsheets, dashboards, and interactive artifacts genuinely useful. - Can operate in ambiguous, fast-moving environments where the product, model capability, and technical architecture are all evolving at once. - Have experience partnering with research, ML, product, design, infrastructure, or data teams. - Care about craft, quality, latency, reliability, and user experience, not just whether a system technically works. - Have strong judgment about when to build product-specific systems versus reusable platform foundations. - Learn quickly, communicate clearly, and bring enough technical depth to raise the bar for the team. - Desire to help define and own a new category of AI-native work. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates.…

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