Event Staff (Ushers, Ticket Taker, & Guest Services)

Full Job Description

JOIN THE ACTION — Event Staff Bon Secours Wellness Arena | Greenville, SC

Do you live for the roar of the crowd? Are you the kind of person who gets energy from a packed house rather than drained by it? Bon Secours Wellness Arena is looking for enthusiastic, guest-focused individuals who want to be part of something bigger than a typical job — a front-row seat to live sports, concerts, and unforgettable events.

What You'll Do

As a member of our Event Staff team, you're the face of the fan experience. No two events are the same, and no two shifts are either. You'll rotate through key guest service roles including:

• Ticket Taking & Entry — Welcome guests and ensure smooth, accurate venue access
• Ushering & Seating — Guide guests to their seats and help them feel right at home
• Greeter & Guest Services — Be the friendly first impression that sets the tone for the night
• Security & Crowd Management — Keep the environment safe, fun, and flowing for everyone

Your shifts will include keeping aisles and egress areas clear, directing guests to seating, restrooms, and concessions, standing at established checkpoints, and partnering with supervisors to handle any situation that comes up — because in live entertainment, things move fast and you'll move with them.

Heads up on the environment: This role involves extended periods of standing, frequent stair use, loud noise, variable lighting, and exposure to varying temperatures and large crowds. If that sounds like your kind of atmosphere, you'll fit right in.

What We're Looking For

• A genuine passion for live entertainment and the energy of a big crowd — this isn't just a perk, it's a must
• A natural people person who brings warmth and professionalism to every guest interaction
• Calm under pressure with sharp situational awareness — you keep your cool when it counts
• Basic comfort with technology: navigating a scheduling website, checking email regularly, and using a mobile app for timekeeping

Why BSWA?

Every shift is an event. Whether it's a sold-out concert, a playoff game, or a one-night-only show, you'll be part of making it happen — and making it great. If creating memorable moments for thousands of guests sounds like your kind of work, we want to hear from you.

WE'LL BE HIRING MULTIPLE STAFF UNDER THIS ANNOUNCEMENT

Greenville Arena District is committed to the full inclusion of all qualified individuals. As part of this commitment, Greenville Arena District will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact 864-241-3800.

Requirements

Qualifications

• 18 years of age or older with a High School diploma or equivalent GED
• 2+ years of customer service experience through employment, internship, or volunteering (preferred)
• Basic comfort with technology: navigating a scheduling website, checking email, and using a mobile app for timekeeping

Schedule & Availability

• Available for a flexible schedule including daytime weekday shifts, evenings, weekends, and holidays — our events don't follow a 9-to-5, and neither will you

Who You Are

• Outgoing, approachable, and genuinely enthusiastic about creating great experiences for guests
• Reliable and dependable — your team and your guests count on you showing up ready to go
• Calm, composed, and focused when the energy is high — crowds, noise, and fast-moving situations don't rattle you
• Alert and proactive — you notice things before they become problems and think quickly under pressure
• A true fan of live sports and entertainment who feeds off the excitement of a packed arena

Benefits

Scheduling - PICK THE SHIFTS (DAYS & TIMES) YOU WANT TO WORK !!!! (must work a minimum 2 shifts per month)

Pay Frequency: Bi-weekly; Direct Deposit required.

Hourly Rate: $11.25 per hour FLSA status: non-exempt

Work Shift: average 6 hours per event, times/days vary, select shifts that work best for your schedule, must be available to work at least two (2) shifts every month.

Greenville Arena District actively fosters a diverse and inclusive working environment and is an equal opportunity employer. Qualified men and women from all racial, ethnic or other minority groups, protected veterans, and individuals with disabilities are strongly encouraged to apply.

We realize that it takes time and effort to go through our application process and we thank you for considering us as a potential employer! We kindly ask for no phone calls to further your application process. These efforts will not enhance your opportunity for consideration, and we are not equipped to respond to these requests. We thank you in advance for adhering to this request.

Qualifications And Requirements

Entry level

Entry level

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