Field Service Engineer/Technician

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Field Service Engineer/Technician based in the United States. This hands-on field role focuses on installing, commissioning, troubleshooting, and maintaining advanced industrial equipment at customer facilities. You’ll work directly with machinery, automation, electrical systems, and controls to solve complex technical challenges in real-world environments. The position combines independent fieldwork with customer interaction, technical problem-solving, and equipment optimization. You’ll help customers maximize equipment performance through repairs, upgrades, preventive maintenance, and technical support. The role also includes training operators and maintenance teams and documenting service activities and programming changes. With approximately 75–80% travel across the U.S., Canada, and Mexico, the position is well suited to someone who enjoys variety, travel, and working close to industrial technology.

Install, start up, commission, troubleshoot, and support industrial equipment at customer facilities. Program and troubleshoot PLCs and automation control systems, identifying and resolving control-related issues. Diagnose electrical, pneumatic, hydraulic, mechanical, and controls problems and implement appropriate corrective actions. Perform equipment upgrades, repairs, preventive maintenance, and other field service activities to maintain reliable machine performance. Interpret electrical schematics, wiring diagrams, ladder logic, and technical drawings to support installation and troubleshooting. Train customer operators and maintenance personnel on equipment operation, troubleshooting, and maintenance practices. Document service activities, programming modifications, installation work, and technical findings through accurate service reports. Maintain a safe, professional working environment while following applicable customer and workplace safety requirements. Serve as a knowledgeable and customer-focused technical resource, building strong relationships while working independently in manufacturing environments. Travel extensively throughout the United States, Canada, and Mexico, including overnight stays and occasional weekend, holiday, or extended-hour assignments. Requirements Field Service Engineer: Bachelor’s degree in Electrical, Mechanical, Industrial, Controls Engineering, Engineering Technology, or a related discipline. Field Service Technician: Associate degree or technical certificate in a related field, or a high school diploma/GED combined with 7+ years of relevant industrial experience. Experience with PLC programming and troubleshooting is preferred, particularly for engineering-level candidates. Working knowledge of electrical, pneumatic, hydraulic, mechanical, and industrial control systems. Ability to read and interpret schematics, wiring diagrams, ladder logic, and technical drawings. Strong troubleshooting, analytical, and problem-solving skills, with the ability to diagnose issues in dynamic industrial environments. Strong customer service and communication skills, including the ability to explain technical information clearly to customers and maintenance personnel. Proficiency with Microsoft Office; CAD or SolidWorks experience is a plus. Ability to work independently while maintaining effective communication with customers and internal teams. Willingness and ability to travel approximately 75–80% throughout the U.S., Canada, and Mexico, with international travel potentially available. Ability to work around manufacturing machinery, noise, grease, dust, and other industrial conditions. Ability to stand, bend, climb, kneel, and work around machinery, as well as lift up to 50 pounds independently and heavier equipment with assistance. Ability to maintain visual and mental focus while performing technical troubleshooting and service activities. Benefits Salary: $80,000–$110,000 annually, depending on experience, skills, education, and geographic location. Technology: Opportunity to work with advanced industrial machinery, automation, and engineering technologies. Career growth: Opportunities for professional development and advancement within a global organization. Autonomy: Independent field-based work with significant responsibility for customer support and technical problem-solving. Customer exposure: Direct interaction with manufacturing customers across North America and opportunities to develop broad industry experience. Travel opportunities: Extensive travel across the U.S., Canada, and Mexico, with potential international assignments. Work environment: A people-focused culture emphasizing growth, collaboration, innovation, and meaningful work. Equal opportunity: An inclusive workplace that welcomes candidates from diverse backgrounds and provides reasonable accommodations during the hiring process when required. Pre-employment screening: Employment may be subject to applicable background, reference, employment verification, drug, or skills screening.

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