Field Technician

About The Role

Position Overview We are looking for a skilled and hands-on Field Technician to support hardware assembly, maintenance, troubleshooting, refurbishment, and operational activities. The ideal candidate will have experience working with mechanical and electronic equipment, vehicle-mounted systems, and field support operations. This role involves both in-house and on-site technical work, including equipment installation, repair, testing, and remote support for operational teams.

Key responsibilities

• Assemble and disassemble hardware systems in workshop and field environments

• Install, test, troubleshoot, and repair hardware equipment and vehicle-mounted systems

• Replace and maintain computer, camera, PCB, cable, and mechanical components

• Perform refurbishment and maintenance of equipment and hardware parts

• Support field teams remotely by guiding operators through troubleshooting procedures and system tests

• Collect and document technical information during troubleshooting and repair activities

• Support engineering and operational teams during testing and data collection projects

• Prototype and test advanced hardware equipment, including cameras, geolocation systems, cables, and mechanical frames

• Train technicians and operators on newly introduced hardware systems and operational procedures

• Ensure proper handling and operation of tools, safety equipment, and workshop materials

• Maintain accurate records using ticketing systems, spreadsheets, and internal communication tools

Required Qualifications

Education

• High School Diploma or equivalent required

• B.E. / B.Tech degree preferred

Experience

• 2–3 years of relevant experience in hardware operations, field support, or technical maintenance

• Experience working with vehicle systems, electronics, or mechanical equipment preferred

Technical Skills

• Strong knowledge of hand tools and light power tools

• Experience with hardware assembly, maintenance, and replacement

• Familiarity with measuring tools and repair techniques

• Basic automotive repair knowledge

• Hardware troubleshooting and installation skills

• Familiarity with vehicle parts, computer hardware, camera systems, and PCB components

• Experience using ticketing systems, Gmail, Google Calendar, and spreadsheets

• Understanding of wiring diagrams preferred

• Electronics repair experience preferred

• Basic Linux knowledge preferred

• Forklift operation skills are considered an advantage

Core Competencies

• Strong troubleshooting and problem-solving skills

• Excellent attention to detail

• Ability to work independently in fast-paced environments

• Proactive attitude with willingness to learn

• Strong communication and interpersonal skills

• Comfortable working in rapidly changing operational environments

• Ability to collaborate effectively with technical and non-technical teams

Additional Requirements

• Ability to travel frequently, including on short notice

• Valid passport or ability to obtain one within six months

• Valid driver’s license with a clean driving record

• Ability to safely operate motor vehicles

Work Environment

• Combination of workshop-based and field-based activities

• Work may involve lifting equipment, operating tools, and working around vehicles and technical hardware

• Flexibility in schedule may be required depending on operational needs

Education

• High School Diploma or equivalent required

• B.E. / B.Tech degree preferred

Experience

• 2–3 years of relevant experience in hardware operations, field support, or technical maintenance

• Experience working with vehicle systems, electronics, or mechanical equipment preferred

Technical Skills

• Strong knowledge of hand tools and light power tools

• Experience with hardware assembly, maintenance, and replacement

• Familiarity with measuring tools and repair techniques

• Basic automotive repair knowledge

• Hardware troubleshooting and installation skills

• Familiarity with vehicle parts, computer hardware, camera systems, and PCB components

• Experience using ticketing systems, Gmail, Google Calendar, and spreadsheets

• Understanding of wiring diagrams preferred

• Electronics repair experience preferred

• Basic Linux knowledge preferred

• Forklift operation skills are considered an advantage

Core Competencies

• Strong troubleshooting and problem-solving skills

• Excellent attention to detail

• Ability to work independently in fast-paced environments

• Proactive attitude with willingness to learn

• Strong communication and interpersonal skills

• Comfortable working in rapidly changing operational environments

• Ability to collaborate effectively with technical and non-technical teams

Additional Requirements

• Ability to travel frequently, including on short notice

• Valid passport or ability to obtain one within six months

• Valid driver’s license with a clean driving record

• Ability to safely operate motor vehicles

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