Financial Operations Lead, Vendor Operations

Official role information

<div class="content-intro"><p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.</span></p></div><p><span style="font-family: arial, helvetica, sans-serif; color: #000000;"><strong>The Community You Will Join:</strong></span></p> <p>This is an exciting opportunity to work at the intersection of operations, finance, and strategy—helping Airbnb optimize its vendor partnerships and workforce capabilities. You’ll gain exposure to a wide range of stakeholders and be empowered to drive real impact in a dynamic, global organization.</p> <p><span style="font-family: arial, helvetica, sans-serif; color: #000000;"><strong>The Difference You Will Make:</strong></span></p> <p>The Financial Operations Specialist will provide operational and strategic support to the Workforce &amp; Vendor Excellence Organization at Airbnb. This role will be pivotal in supporting critical processes such as: contracting, invoicing, and financial oversight for our vendor ecosystem. The Specialist will act as a liaison between cross-functional partners—including Strategic Finance, Procurement, Legal, Accounts Payable, Workforce Management and others—to drive efficiency for the Workforce &amp; Vendor Excellence Organization by supporting global vendor headcount tracking, vendor incentives, and overall vendor financial governance.</p> <p><span style="font-family: arial, helvetica, sans-serif; color: #000000;"><strong>A Typical Day: </strong></span></p> <ul> <li><strong>Contract &amp; Invoice Management</strong></li> <ul> <li>Support the internal end-to-end contracting processes, ensuring timeline approvals and compliance with company policies. This includes SOW, PO, MSA governance.</li> <li>Review, process, and track vendor invoices for accuracy, timeliness, and alignment with contract terms.</li> </ul> <li><strong>Financial Management &amp; Governance</strong></li> <ul> <li>Monitor vendor spend and maintain accurate records to support budget forecasting and cost optimization.</li> <li>Collaborate with Strategic Finance to ensure vendor expenses are properly allocated and reported.</li> <li>Support period-end close processes, including accruals and reconciliations for vendor payments.</li> </ul> <li><strong>Cross-Functional Collaboration</strong></li> <ul> <li>Partner with internal stakeholders to improve processes, resolve discrepancies, and ensure seamless vendor financial management.</li> <li>Provide feedback and recommended process improvements across the organization.&nbsp;</li> </ul> <li><strong>Headcount &amp; Vendor Performance</strong></li> <ul> <li>Support the tracking and analysis of vendor headcount, ensuring alignment with workforce strategies and policies.</li> <li>Assist in the administration of vendor incentive programs, maintaining transparency and compliance.</li> </ul> <li><strong>Continuous Improvement</strong></li> <ul> <li>Identify and implement opportunities for automation and process improvement within vendor financial operations.</li> <li>Maintain up-to-date documentation and support training efforts for new or evolving processes.</li> </ul> </ul> <p><span style="font-family: arial, helvetica, sans-serif; color: #000000;"><strong>Your Expertise:</strong></span></p> <ul> <li>Bachelor’s degree in Finance, Business Administration, Accounting, or related field—or equivalent experience.</li> <li>9+ years of experience in vendor management, accounts payable, procurement operations, or a related field.</li> <li>Strong understanding of financial processes, contract administration, and invoice management.</li> <li>Demonstrated ability to work cross-functionally with diverse teams in a fast-paced environment.</li> <li>Excellent organizational skills, attention to detail, and problem-solving abilities.</li> <li>Exceptional communication skills—both written and verbal.</li> <li>Proficiency with financial and procurement systems (e.g., Oracle, Zip) preferred.</li> <li>Experience identifying and implementing process improvements or automation solutions is a plus.</li> </ul> <p><span style="font-family: arial, helvetica, sans-serif; color: #000000;"><strong>Our Commitment To Inclusion &amp; Belonging:</strong></span></p> <p><span style="color: #000000; font-family: arial, helvetica, sans-serif;">Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions.…

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