FinDox Operations Specialist

Full Job Description

Octus

Octus is a leading global provider of credit intelligence, data, and analytics. Since 2013, tens of thousands of professionals across hedge fund, investment banking, management consulting, and law firm verticals have come to rely on Octus to make better, faster, and more confident decisions in pace with the fast-moving credit markets. For more information, visit: https://octus.com/

Working at Octus

Octus hires growth-minded innovators and trailblazers across the globe to drive our business and culture. Our core values – Action Oriented, Customer First Mindset, Effective Team Players, and Driven to Excel – define an organizational ethos that’s as high-performing as it is human. Among other perks, Octus employees enjoy competitive health benefits, matched 401k and pension plans, PTO, generous parental leave, gym subsidies, educational reimbursements for career development, recognition programs, and much more.

Role

The Operations Specialist role at FinDox is responsible for supporting the everyday operations of our company, including managing our email notification service, documentation processes, and virtual file organization, as well as handling support inquiries.

Responsibilities

• Maintain and update data on FinDox (Octus’s loan document aggregation/compliance service)

• Process high volume of time-sensitive emails

• Ensure data quality and workflow consistency

• Organize virtual files and folders

• Cover weekend operations to ensure continuous service

Requirements

• Fresh graduate or up to two years of relevant work experience

• Ability to work weekends

• Strong communication skills and collaborative attitude

• Excellent attention to detail

• Web savvy and strong aptitude with learning new systems and technology

• Experience working in fast-paced environment and/or experience with time-sensitive activities (a plus)

Equal Employment Opportunity

Octus is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, pregnancy, veteran status, or any other legally protected status. We strive to create an inclusive and diverse work environment where all individuals are valued, respected, and treated fairly. We believe that diversity enriches our workplace and enhances our ability to innovate and succeed.

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