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✓ 100% verification score · Source: Clera (ashby) · Always confirm final requirements on the original source.
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EmploymentFull-time
Work modeRemote / location-flexible
Overview
ABOUT THE ROLE
Full job description
ABOUT THE ROLE You will bridge product and customer deployments, ensuring reliable production outcomes for real customers and feeding learnings back into the product. You'll own end-to-end deployments within a fast paced, collaborative team focused on AI powered customer communications. WHAT YOU'LL DO
- Act as the technical bridge between product and customer setups and translate requirements into robust implementations.
- Lead production rollouts of AI driven setups including workflows, data flows, prompts and guardrails.
- Implement integrations with third party systems via APIs, webhooks and common services.
- Develop glue code and small to medium features with tests, monitoring and logging.
- Debug live issues in production and deploy rapid fixes when needed.
- Create reusable templates, playbooks and best practices to enable scalable deployments.
- Provide feedback to product on pain points and feature gaps with concrete recommendations.
- Own deployment success and ensure customer setups function reliably during live calls.
- Collaborate across AI logic, integrations and cloud topics in a small, high velocity team. WHAT WE'RE LOOKING FOR
- Several years of hands-on experience translating customer requirements into production implementation plans and deployments.
- Experience building and rolling out production AI workflows, data flows, prompts and guardrails; strong knowledge of LLM applications.
- Hands-on API, webhook and authentication experience with third party integrations.
- Coding ability to implement glue code and features with testing, monitoring and logging.
- Understanding of cloud deployment and observability for debugging in production.
- Strong problem solving and a delivery focused mindset.
- German proficiency at B2 level or above, with non German candidates eligible for escalation.
- Bonus: experience with voice or telephony, automation tools, TypeScript or Python, SQL, monitoring or privacy considerations. COMPENSATION & BENEFITS
- Salary range: 60,000 to 90,000 EUR annually.
- Visa sponsorship: not available. LOCATION Remote role with primary location in Germany.
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