Overview
Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only c
Full job description
Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.
Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.
Process and review medication orders for members
Work with the doctor or care team when clinical intervention is needed
Respond to clinical questions from members
Work with a multidisciplinary team of doctors, engineers, product managers, and more
Work with team members to improve current procedures and workflow
Find creative, fun, and professional ways to deliver the best possible experience for our patients
Offer clinical expertise in evaluating drug regimens to provide the best patient care
Collaborate with healthcare professionals to ensure optimal patient care
Bachelor of Science in Pharmacy or Doctor of Pharmacy from an accredited college of pharmacy
Valid Illinois Pharmacy License
Ability to work 40 hours per week in fast paced, high volume location
Unrivaled empathy and patience when helping patients
Ability to think quickly and work autonomously
Strong organization skills and attention to detail
You connect with the mission of Ro
Innovative individuals looking to share ideas and implement change
Aptitude in problem-solving and decision-making
Team player with outstanding communication skills
While we strive to maintain consistent schedules, flexibility is required, as your scheduled workdays may occasionally shift to help cover holidays, team PTO, or other staffing needs
Advanced notice of at least two weeks will be provided for any changes to the regular schedule
Please note that shift structures may be adjusted in the future based on evolving business needs
Full medical, dental, and vision insurance + OneMedical membership
Healthcare and Dependent Care FSA
401(k) with company match
Flexible PTO
Wellbeing + Learning & Growth reimbursements
Paid parental leave + Fertility benefits
Pet insurance
Student loan refinancing
Virtual resources for mindfulness, counseling, and fitness
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