Overview
People Management Managers deliver success through empowerment and accountability by modeling, coaching, and caring. Model - Live our culture; Embody our values; Practice our leadership principles. Coach - Define team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn. Care - Attract and retain great people; Know each individual's capabilities and aspirations; Invest in the growth of others. Provide leadership across a team of Customer Operations Managers supporting our customer's licensing lifecycle, with a focus on the following services: Bachelor's degree in Business, Operations, Finance or related field AND work experience in program management, process management, process improvement OR equivalent experience. Management experience (e.g. people, project, process, vendor, change). English language proficiency (verbal and written). Working hours
Full job description
Full Job Description
People Management Managers deliver success through empowerment and accountability by modeling, coaching, and caring. Model - Live our culture; Embody our values; Practice our leadership principles. Coach - Define team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn. Care - Attract and retain great people; Know each individual's capabilities and aspirations; Invest in the growth of others. Provide leadership across a team of Customer Operations Managers supporting our customer's licensing lifecycle, with a focus on the following services: Bachelor's degree in Business, Operations, Finance or related field AND work experience in program management, process management, process improvement OR equivalent experience. Management experience (e.g. people, project, process, vendor, change). English language proficiency (verbal and written). Working hours are aligned ro PST timezone. People management experience. Experience working in a customer service environment and in a large matrixed multinational company. Technical, Business, Financial and Marketing background to drive pipeline management, support services, process improvement and business analytics. Experience with similar industry Business Value deal constructions. Experience in complex, global programs where design, development, and implementation of new processes, systems and organizations are required.
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