Head of International Order-to-Cash

Official role information

<div class="content-intro"><h2><strong>About Anthropic</strong></h2> <p>Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.</p></div><h3>About the role</h3> <p>We are building Anthropic's international order-to-cash function from Dublin, and we are looking for the person who will own it end to end; order management, credit and collections, and the statutory compliance work. You will be the single accountable owner of how international orders convert to cash, from the moment a deal is booked to the moment the invoice is issued and collected.&nbsp; Reporting to the Global Order to Cash leader, you will partner closely with US based and International stakeholders to provide exceptional service to our internal and external customers.&nbsp;&nbsp;</p> <h3>What you'll do</h3> <ul> <li>Own the international order-to-cash flow, end to end.&nbsp; Everything from a booked order through a valid, issued invoice, and everything after it through cash collected. You will own the operational system that produces booking accuracy, invoice accuracy and on-time issuance, DSO, past due, and bad debt for international.&nbsp;</li> <li>Build and lead the International team. You will hire three pillar leads and grow the international teams beneath them to scale globally.&nbsp;&nbsp;</li> <li>Stand up the statutory compliance pillar. E-invoicing protocols, local entity requirements, indirect tax obligations, and the documentation of the workflow as you build it.&nbsp;</li> <li>Partner with stakeholders and global teams to design the quote-to-cash automation.&nbsp; You will be a key partner in designing and implementing automation across the international quote-to-cash lifecycle, developing the operational metrics that show you where the bottlenecks are, and own the requirements when we select or replace systems.</li> <li>Develop the strategy and lead international operational readiness for new products and markets.</li> <li>Establish the controls. Segregation of duties, SOX-aligned controls over international transactions, audit support, and process documentation that reflects how the work is actually done.&nbsp;</li> <li>Partner across the company.&nbsp; Revenue Accounting, Go-to--Market, Legal, Tax, Billing Engineering, and Finance Systems all touch these processes.&nbsp;</li> </ul> <h3>You may be a good fit if you&nbsp;</h3> <ul> <li>Have led an order-to-cash, billing, or revenue operations function through a period of real growth, with accountability for both the order side and the collections side of the process.</li> <li>Have managed managers, and can describe what changed about how you worked when your team stopped reporting to you directly.</li> <li>Have built processes where none existed, rather than optimizing a process someone else designed.&nbsp;</li> <li>Understand SaaS quote-to-cash across both subscription and consumption-based commercial models, and can explain why the difference matters operationally.</li> <li>Have worked with statutory e-invoicing regimes, local entity requirements, or indirect tax obligations across multiple European jurisdictions, and know how quickly that landscape moves.</li> <li>Have owned collections outcomes (DSO, aging, bad debt, etc) and have made a credit decision that turned out to be unpopular and correct.</li> <li>Have designed controls and segregation of duties, and supported an external audit through them.</li> <li>Are hands-on with contracting systems, billing platforms, and ERP systems, and are comfortable being the person who understands the data rather than the person who asks for a report.</li> <li>Can hold a boundary. Much of this role is deciding who owns a decision and then defending that answer under pressure.</li> </ul> <h3>Strong candidates may also have&nbsp;</h3> <ul> <li>Working knowledge of ASC 606 revenue recognition principles, and enough fluency to know when to escalate to Revenue Accounting.</li> <li>Experience with third-party cloud marketplace operations (AWS, GCP, or Azure) including private offers and pricing configuration.</li> <li>Experience standing up a finance operations function in a new geography or legal entity.</li> <li>Direct partnership experience with engineering and go-to-market teams, and the ability to influence at the leadership level to drive operational execution with a high degree of compliance at a low cost.</li> <li>Data-driven process design instincts; and the willingness to look at the data yourself</li> <li>Experience mentoring operations staff into their first management roles.</li> </ul> <p>&nbsp;</p> <p><strong>Education: </strong>We require at least a Bachelor's degree in a related field, or equivalent experience.</p> <p><strong>Location: </strong>This role is based in our Dublin office. All three of this leader's direct reports will be Dublin-based, and we expect this leader to be as well.…

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