Overview
Client Onboarding Support clients throughout their HR system implementation Attend project kick-off meetings and implementation workshops Build strong working relationships with clients and provide regular project updates Act as the day-to-day contact for implementation-related queries Requirements Gathering Understand each client's HR processes and business requirements Document agreed requirements and implementation decisions Recommend platform configuration to support client needs Work with internal specialists where more complex solutions are required System Configuration Configure HR workflows, employee records, organisational structures and system settings Support data imports and system integrations where required Assist with testing to ensure configurations meet business requirements Validate system setup before go-live Data Migration & Testing Support clients in preparing HR dat
Full job description
Main Responsibilities
Client Onboarding
- Support clients throughout their HR system implementation
- Attend project kick-off meetings and implementation workshops
- Build strong working relationships with clients and provide regular project updates
- Act as the day-to-day contact for implementation-related queries
Requirements Gathering
- Understand each client's HR processes and business requirements
- Document agreed requirements and implementation decisions
- Recommend platform configuration to support client needs
- Work with internal specialists where more complex solutions are required
System Configuration
- Configure HR workflows, employee records, organisational structures and system settings
- Support data imports and system integrations where required
- Assist with testing to ensure configurations meet business requirements
- Validate system setup before go-live
Data Migration & Testing
- Support clients in preparing HR data for migration
- Validate imported data and identify any issues
- Coordinate user acceptance testing (UAT)
- Help resolve configuration or data issues during testing
Training & Go-Live
- Deliver client training sessions and walkthroughs
- Prepare implementation documentation and user guides
- Support clients during go-live activities
- Assist with implementation sign-off and handover
Project Delivery
- Keep project plans and documentation up to date
- Attend internal and client project meetings
- Track actions, risks and outstanding tasks
- Escalate issues to senior consultants where appropriate
Continuous Improvement
- Contribute to implementation best practices and documentation
- Share lessons learned with the wider team
- Stay up to date with product enhancements and HR technology trends
Qualifications And Requirements
- 2-4 years' experience implementing HR systems, HRIS platforms or business software
- Experience working in HR, HRIS, implementation, customer success or professional services
- Good understanding of HR processes and employee lifecycle activities
- Experience gathering business requirements and configuring systems
- Comfortable working directly with clients
- Strong organisational and problem-solving skills
- Excellent communication and presentation skills
- Ability to manage multiple implementation projects simultaneously
- High attention to detail
Nice to Have
- Experience implementing HRIS, Payroll or Workforce Management systems
- Experience with system integrations or data migration
- Knowledge of APIs or middleware platforms
- Experience delivering client training
- Experience working in a SaaS or technology environment
- Relevant HRIS, project management or implementation certifications
Requirements & qualifications
- 2-4 years' experience implementing HR systems, HRIS platforms or business software
- Experience working in HR, HRIS, implementation, customer success or professional services
- Good understanding of HR processes and employee lifecycle activities
- Experience gathering business requirements and configuring systems
- Comfortable working directly with clients
- Strong organisational and problem-solving skills
- Excellent communication and presentation skills
- Ability to manage multiple implementation projects simultaneously
- High attention to detail
Nice to Have
- Experience implementing HRIS, Payroll or Workforce Management systems
- Experience with system integrations or data migration
- Knowledge of APIs or middleware platforms
- Experience delivering client training
- Experience working in a SaaS or technology environment
- Relevant HRIS, project management or implementation certifications
Tips for this job
Practical Job and Scholarship guidance. These tips do not replace official rules or create new eligibility requirements.
- Tailor the CV and application to the responsibilities and required skills stated on the official employer page.
- Use concrete evidence of relevant work, projects and measurable results rather than generic claims.
- Confirm location, work authorization, remote restrictions and sponsorship terms before applying.
- Apply through the original employer or official recruitment destination shown on this page.
Verification notes
Discovered directly from the employer’s published Personio open-positions XML feed. All public jobDescriptions sections were normalized into complete candidate-facing content.
Job and Scholarship is the discovery and verification layer. Confirm eligibility, dates, salary/funding and application instructions on the original source before submitting anything.
Flatrock Careers ↗Browse current Job and Scholarship listings from Flatrock Careers →
