HVAC Service Technician

About The Role

HVAC Service Technician ECS Comfort | Palmyra, PA Experienced HVAC technicians have options. The difference is finding a company that respects your expertise, keeps you busy, and gives you the support needed to diagnose problems accurately and take care of customers the right way. At ECS Comfort, our technicians are trusted professionals who play a critical role in the customer experience. We provide steady customer demand, strong dispatch and office support, ongoing technical development, and the tools and resources needed to perform quality work without cutting corners. As an HVAC Service Technician, you’ll diagnose, repair, and maintain residential heating and cooling systems while helping homeowners make informed decisions about their comfort. You’ll take ownership of your service calls, work alongside experienced home services professionals, and have opportunities to strengthen your technical skills, increase your earning potential, and advance your career. If you’re looking for year-round work, a supportive team, and a company that recognizes the value you bring to the field, ECS Comfort may be the right place for your next move. What You’ll Do Diagnose, service, repair, and maintain residential heating and cooling systems. Work on furnaces, boilers, air conditioners, heat pumps, mini-splits, air handlers, and indoor air quality equipment. Troubleshoot electrical, refrigeration, airflow, mechanical, hydronic, and combustion-related issues. Perform preventive maintenance, system testing, safety inspections, and equipment startups. Explain diagnosed problems and recommend appropriate repair, maintenance, or replacement options. Obtain customer approval before completing work and collect payment when appropriate. Maintain accurate service notes, equipment records, photos, and follow-up information. Communicate parts, scheduling, and return-trip needs promptly to the office. Protect customers’ homes and maintain a clean, professional work area. Maintain assigned vehicles, tools, diagnostic equipment, and truck inventory. Participate in required meetings, technical training, and professional development. What We’re Looking For 2 or more years of residential HVAC service, repair, and maintenance experience. Strong diagnostic and troubleshooting abilities. Experience servicing furnaces, boilers, air conditioners, heat pumps, mini-splits, and related systems. Knowledge of refrigeration, electrical, airflow, combustion, hydronic, and control systems. Ability to independently manage service calls from diagnosis through completion. Strong communication and customer service skills. Ability to explain technical findings and available solutions clearly to homeowners. Commitment to safe, dependable, and high-quality work. EPA Universal Certification required. Comfortable using tablets, mobile applications, and field service software. Valid driver’s license with an acceptable driving record. Ability to perform physical work in attics, basements, crawl spaces, mechanical rooms, and outdoor conditions. Why Work at ECS Comfort? Competitive compensation with performance-based earning opportunities Steady, year-round customer demand Strong dispatch, customer service, and operational support Medical, Dental, and Vision Insurance 401(k) with Company Match Paid Time Off and Paid Holidays Company-Provided Vehicle Company Tablet Uniforms and Professional Diagnostic Equipment Ongoing Paid Technical and Customer Service Training Career Advancement Opportunities Support from an experienced HVAC and home services team The stability and resources of a Sila Services company A professional environment that values quality, accountability, and teamwork What Success Looks Like Success in this role means diagnosing HVAC problems accurately, completing dependable repairs, and helping homeowners feel confident in the recommendations you provide. You’ll maintain professional communication, document your work thoroughly, and help ECS Comfort continue earning customer trust through quality service and consistent follow-through.

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