Overview
Standard Bank Group is recruiting an Inbound Team Leader in Gaborone to lead consumer-banking client engagement through the Voice Branch and related digital and eCommerce channels.
Full job description
The role supports client value propositions, sales and service delivery, contact-centre operations and integration with client coverage, digital and eCommerce teams.
Requirements & qualifications
Applicants should hold a first degree in Business Commerce or equivalent and have 3-4 years of relevant consumer-banking experience, including contact-centre and income-statement exposure.
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Verification notes
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