International Customer Experience Coordinator - Working Abroad

The Role:

Do you want to launch your career in a dynamic, fast-paced industry while living abroad and experiencing new cultures?

We’re looking for a driven, energetic, and goal-oriented individual to join our team as a International Customer Experience Coordinator. This is more than just a job—it’s your chance to build an international career, expand your professional network, and gain hands-on experience in the financial services industry.

The main responsibilities of the position include:

• Lead, mentor, and empower Customer Experience Teams through regular and individual meetings while driving motivation, commitment, and target focus.

• Keep abreast of the latest developments, products, marketing promotions and the relevant terms and conditions, and communicate them over to clients.

• Ensure compliance with the Company’s legal guidelines and compliance procedures.

• Conduct comprehensive competition analysis for strategic insights and generate relevant analysis and reports.

• Ensure that high level services are provided to clients.

• Propose and provide suggestions to improve system, procedures, and department operations.

• Contribute to team effort by achieving targeted results.

• Cooperate effectively with other departments as necessary.

• Spend significant time travelling abroad (up to 10 months per year).

Main requirements:

• Completed bachelor degree

• Excellent oral and written skills in English.

• Flexibility to work in a multicultural environment.

• Excellent people management skills.

• Reliable, with integrity of character and strong business acumen.

• Outstanding communication and interpersonal skills.

• Dynamic, innovative and target oriented.

• Very good computer literacy.

Benefit from:

• Attractive remuneration package plus performance related reward

• Travel allowance

• Private health insurance

• Intellectually stimulating work environment

• Continuous personal development and international training opportunities

The Hiring Experience: What Awaits You

• Let’s Connect – Intro Chat with Talent Acquisition

• Deep Dive – First Interview with Your Future Team

• Bring It to Life – Role-Specific Take-Home Task

• Get Closer – Second Interview with the Future Team

All applications will be treated with strict confidentiality!

Verified from the employer's public Lever job collection. The provider-supplied title, description, location and application URL were normalized without inferring unstated facts.