IT Engineer

TL;DR We're looking for an IT Engineer who treats every manual ticket as a bug. You'll automate the company's IT operations end-to-end with AI agents, so 250+ Lovables can move at terminal velocity. WHY LOVABLE? Lovable is the software creation platform that gives people the power to act on the problems closest to them. For decades, turning an idea into software required so much capital, technical fluency, and time that many ideas never came to life. Lovable is the counterargument: a platform for all people with ideas, ambition, and problems worth solving. From solopreneurs to small business owners to teams at companies like Adidas and Zendesk, people have built over 60 million projects on Lovable since its launch in November 2024. And we’re just getting started. We’re building a generational company from Stockholm, with growing teams in London, Boston, New York, and San Francisco. Our team is small, talent-dense, and moving quickly, with a culture rooted in extreme ownership, high velocity, and low-ego collaboration. We look for people who care deeply, ship fast, and are eager to make a dent in the world. Lovable is one of TIME’s 100 Most Influential Companies and has been recognized on the Forbes AI 50 and CNBC Disruptor 50, reflecting our momentum as one of Europe’s fastest-growing AI companies and one of the most ambitious places to build in this next era of software. WHAT WE'RE LOOKING FOR

• 5+ years in IT engineering, corporate engineering, or platform IT at a high-growth tech company.
• Fluent with identity, MDM, SaaS lifecycle, and zero-trust networking (Okta/Entra, Jamf/Intune/Kandji, Tailscale/Cloudflare, Google Workspace).
• You write real code - Python, TypeScript, or Go - and ship automations as production systems, not scripts.
• Hands-on experience securing AI agents and LLM tooling (Lovable, Claude, function-calling, MCP, internal copilots) and a clear point of view on where humans should stay in the loop.
• Bias toward eliminating work over optimising it. You measure success in tickets that never need to be opened.
• Bonus: experience building internal developer/employee portals, or running IT for a fast-scaling org through 10x growth. WHAT YOU'LL DO
• Optimise all aspects of Lovable's IT stack: identity, devices, SaaS, networking, and access reviews.
• Build AI agents that resolve tier-1 and tier-2 IT requests automatically - onboarding, access, lost devices, app provisioning.
• Administer and optimise our diverse AI toolstack, including Lovable itself, working closely with the product team on feedback and iterations
• Build and maintain internal self-serve IT tooling
• Replace runbooks with automated workflows and self-serve tooling our team actually loves using.
• Configure integrations , build templates and default tooling that lowers thresholds for people to work AI-natively and speed up onboarding and processes.
• Set the bar for how a modern, AI-native IT function looks - and write the playbook the rest of the industry will copy.
• Oversee DNS records, domain strategy and email deliverability OUR STACK
• Devices: macOS, Linux, Kandji, Crowdstrike
• Networking: Tailscale, Cloudflare, Meter, Unifi
• IAM: Google Workspace, Okta, Entra
• Dev tools/data: Lovable, GitHub, BigQuery, various AI tools
• GRC: Vanta, Wiz ABOUT YOUR APPLICATION Please submit your application in English. It’s our company language, so you’ll be speaking lots of it if you join. We treat all candidates equally - if you’re interested, please apply through our careers portal.

laptop-ats-crawler v2