Manager, Sales Development, SME & Growth

Description

Full Job Description

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide – including Brex, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

Attributes We Value

We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.

You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.

About the role

We are looking for a hands-on leader to build and lead the Sales Development function for the Benelux region. You will own the outbound pipeline engine for Airwallex’s SME & Growth business, coach SDRs daily, and partner with Marketing, Account Executives and Revenue Operations to generate high-quality pipeline at scale.

This role is based in Amsterdam. We operate in a hybrid environment, with a minimum of 3 days a week working from the office.

What you’ll do

• Lead, coach, hire and develop a high-performing SDR team, with clear expectations, feedback, onboarding and progression paths.

• Own pipeline and performance targets, including opportunity creation, pipeline value, conversion, activity levels and reporting.

• Build and continuously improve a data-driven outbound strategy across priority segments, markets and account plays.

• Partner with Marketing on campaigns, targeting, messaging, lead follow-up SLAs and inbound qualification.

• Work with Account Executives and Revenue Operations to improve qualification, Salesforce handovers, funnel conversion and pipeline health.

• Build and scale an AI-assisted outbound engine, using AI-enabled prospecting and workflow automation to improve lead sourcing, account research, personalization and sequence testing.

• Own SDR playbooks, processes and tooling, including Salesforce and sales engagement platforms, and establish AI and automation guardrails for quality, compliance and measurable pipeline impact.

• Contribute to regional go-to-market strategy by refining value propositions, pitch narratives and local-market outreach.

What you’ll bring

• Experience leading an outbound SDR or sales development team in a high-growth technology company.

• A track record of hiring and developing early-career sales talent and building repeatable processes that deliver against ambitious targets.

• Strong cross-functional partnership skills across Marketing, Sales, Revenue Operations and People & Talent.

• Experience with Salesforce or another modern CRM and sales engagement tools, plus a track record of implementing AI-enabled prospecting or workflow automation to improve personalization and SDR efficiency; comfort operating in a metrics-driven environment.

• Excellent written, numerical and verbal communication skills, with the ability to simplify complexity and coach effectively.

• Professional fluency in English, Dutch is a strong plus

• Strategic thinking, pragmatic execution and a bias toward action, continuous improvement and ownership.

• Familiarity with payments, FX, cards, treasury, spend management or complex B2B SaaS is a plus.

Why Airwallex

At Airwallex you’ll have the ability to make an impact in a rapidly growing, global fintech. You’ll work with exceptional teammates, tackle complex, high-visibility problems and grow your career as we build the future of global banking.

Airwallex is proud to be an equal opportunity employer. We value diversity and consider candidates based on merit, qualifications, competence and talent.

Applicant Safety Policy: Fraud and Third-Party Recruiters

To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

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