Marketing Operations Specialist

In just five years, Octopus Electroverse has grown to become one of the largest eMobility players in Europe, with over 1.4 million connected electric vehicle chargers and a customer ecosystem spanning web, iOS, Android, CarPlay, Android Auto & Automotive OS, and more. But that’s just the start: we’re busy launching new products, working with more automotive and tech partners, building exciting new features at scale, and creating the integrated charging experiences of the future - all in the name of making the electric transition super simple for individual drivers and fleets. Electroverse is a multifunctional team comprising product, development, commercial, operations, marketing, partnerships and more - all focused on making Octopus the go-to name in EV charging. And we’re looking for smart individuals with an interest in the space who can help us make it happen. About the role We’re looking for a detail-oriented Marketing Operations Specialist to technically support our B2C & B2B communications and marketing campaigns. This is an entry-level role, ideal for someone looking to build a career in marketing operations. You’ll assist in scheduling, testing and reporting on marketing and transactional emails. You’ll also gain hands-on experience with customer engagement tools, data segmentation, and campaign performance analysis. Being a part of the Octopus Group, there are a few things you should know…We don’t do things the traditional way. No agencies, no bureaucratic sign-off processes, and no unnecessary meetings. We have an incredible in-house team of marketers, developers, designers, product and commercial teams, and we all work together to create a product that transforms the e-mobility space.

Get stuck into building and nurturing bespoke customer journeys across B2C, B2B, and OEM partner ecosystems in OneSignal - crafting multi-language emails, push notifications, in-app messages, and quick HTML tweaks. Rigorously test and QA every touchpoint across our international base to make sure every subject line, link, and layout delivers an outrageously good experience. Keep our ecosystem squeaky clean through smart segmentation, suppression management, and deliverability best practices to protect our domain health. Keep a pulse on what makes our audience tick, tracking key engagement metrics and turning performance insights into wins and new growth opportunities. Team up with Product, Design, Ops, and Marketing leads to ensure transactional messaging drops seamlessly and campaign journeys map straight back to our big growth ambitions. Be a true guardian (and passionate champion!) of the distinct, warm, and human Octopus Electroverse and Octopus Fleet tone of voice. Roll up your sleeves and jump into wider initiatives as we roll out Electroverse and Octopus Fleet into exciting new international markets!

Have a genuine interest in the technical side of email marketing and customer journeys Love paying attention to detail and grammar. If there’s a missing link or an out-of-place comma, you’ll notice it! Not essential, but a basic knowledge of email marketing campaigns is a plus Are a people person and enjoy engaging and working with a diverse group of individuals Are genuinely passionate about building a green product, in pursuit of Octopus’s wider goal of decarbonising our planet An interest and desire to know more about the e-mobility industry is essential!

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