Middle East & India Business Development Manager Travel Retail H/F

Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander.

Driving the expansion of the Middle East and India Travel Retail Zone, the Business Development Manager partners with a portfolio of key strategic operators across the region, playing a pivotal role in shaping the brand’s presence in a fast-growing market.

Reporting to the Travel Retail EMEA Area Manager, he/she drives sales performance across points of sale, generates revenue growth and market share gains, and elevates the brand’s positioning by cultivating string, lasting relationships with our partners.

Job description:

Retail Sales Development

• Define annual and monthly sell-out objectives in collaboration with the Area Manager.

• Monitor retail performance through KPIs, optimize stock levels and assortment.

• Conduct monthly sales analysis by operator and category.

• Maintain strong relationships with Travel Retail operators and store managers.

Coordination & Supervision

• Contribute to the recruitment, animate, and support Beauty Consultants (BCs) across the region.

• Set monthly objectives per BC and per point of sale.

• Act as the main point of contact for BCs.

• Analyze sales and provide recommendations to boost revenue and brand visibility.

Training & Coaching

• Deliver product training to BCs.

• Identify training needs in collaboration with the Training Department.

• Train and coach BCs, generic staff, and promoters during animations.

• Organize dedicated seminars for BCs.

Merchandising

• Implement the annual animation plan across the region.

• Ensure compliance with Diptyque merchandising guidelines in all points of sale.

• Monitor stock levels and assortment.

• Train BCs and store managers on merchandising policies and ensure reporting.

Operator Relations

• Build strong relationships with operators and store managers.

• Provide regular field reporting.

• Negotiate additional spaces and propose initiatives to increase brand visibility.

• Participate in the organization of TFWA Cannes, a key event in the Travel Retail industry.

Strategic & Competitive Intelligence

• Identify new brands, launches, and competitive trends.

• Detect opportunities for opening new points of sale.

• Analyze consumer needs to anticipate market developments.

Candidate Profile:

Experience: you have at least 3 years of experience in Travel Retail or retail, ideally in luxury, fragrance, and beauty.

Skills:

• Strong adaptability in a constantly evolving environment.

• Excellent interpersonal and intercultural skills.

• Field-oriented and results-driven.

• Managerial skills and analytical mindset.

• Organization, rigor, and attention to detail.

• Autonomy and team spirit.

• Proficiency in Microsoft Office tools (PowerPoint, Excel, Word).

• Languages: Fluent in English; Arabic is a strong asset.

This position is based in Dubai and requires frequent travel (approximately 60%).

Diptyque is committed to diversity in all its forms and considers each application carefully.

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