Overview
Operations Specialist at Star Services LLC — Abu Dhabi, United Arab Emirates. **Department:** Operations **Location:** Abu Dhabi, UAE **Work Arrangement:** On-site & Field-Based **Reporting To:** Operations Manager #### Job Summary Responsible for roadside assistance, basic repair, maintenance, cleaning, and exterior upkeep of autonomous delivery vehicles/robots. The role ensures quick response to field incidents and keeps the fleet safe, operational, and presentable. #### Key Responsibilities - Respond to vehicle breakdowns and malfunctions and perform on-site diagnosis and basic troubleshooting.
Full job description
Department: Operations Location: Abu Dhabi, UAE Work Arrangement: On-site & Field-Based Reporting To: Operations Manager
Job Summary
Responsible for roadside assistance, basic repair, maintenance, cleaning, and exterior upkeep of autonomous delivery vehicles/robots. The role ensures quick response to field incidents and keeps the fleet safe, operational, and presentable.
Key Responsibilities
- Respond to vehicle breakdowns and malfunctions and perform on-site diagnosis and basic troubleshooting.
- Coordinate vehicle recovery/towing when on-site repair is not possible.
- Perform routine and corrective mechanical/electrical repairs as authorised.
- Support preventive maintenance and maintain repair/service records.
- Conduct exterior inspections, minor touch-ups, coating/wrap maintenance, and damage reporting.
- Perform regular interior and exterior cleaning of vehicles/robots.
- Record incidents, repairs, parts usage, and vehicle downtime.
- Coordinate with operations and charging/staging teams for vehicle availability.
- Escalate complex technical issues to engineering/technical teams.
Qualifications & Requirements
- Diploma/vocational qualification in Automotive, Mechanical, Electrical, or related field preferred.
- Experience in vehicle maintenance, roadside assistance, fleet servicing, or similar hands-on technical roles.
- EV, robotics, or autonomous vehicle experience is an advantage.
- Valid UAE driving licence and own vehicle are mandatory.
- Good hands-on troubleshooting and basic repair skills.
- Comfortable working outdoors and in field conditions.
- Good English communication skills; Arabic is an advantage.
- Physically fit and comfortable using basic tools/equipment.
- Safety-conscious, responsible, and detail-oriented.
- Willing to work rotational/on-call shifts.
Compensation & Benefits
- Transportation allowance provided.
- Other benefits as per company policy.
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Verification notes
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