Operations Specialist Internship

Full Job Description

The Operations Internship is a hands-on programme for students and early-career professionals who want to leverage advanced technical skills to optimise business processes and deliver high-impact, scalable solutions in the music tech industry.

In this transversal role, you will act as a bridge between client needs and robust technical execution. Not only in achieving its objectives but in implementing automation solutions. Your contributions will directly impact the quality and efficiency of deliveries to BMAT customers, making you an integral part of our mission.

Key Responsibilities

• Actively participate in the troubleshooting and technical problem-solving for complex issues affecting the quality of our monitoring and reporting services.
• Contribute to the maintenance and evolution of our operational and recording systems (familiarity with Linux/Bash scripting is a strong plus).
• Design and implement automation scripts and tools (using languages like Python and SQL/MongoDB) to replace manual tasks, optimising the management of large volumes of data.
• Ensure data quality and the scalability of implemented solutions, providing clear technical documentation for knowledge transfer.

You will collaborate closely with the Operations team and the Business Line, reporting directly to the Operations Manager.

Requirements

• Preferably +1 year experience working with large datasets, focusing on data analysis or data processing.
• Experience managing larger, multi-step projects or client setups.
• Experience providing direct client support in a technical environment.
• Strong sense of ownership and commitment to delivering excellent service and results to assigned clients.
• Knowledge and experience in the music industry is preferred but not mandatory.
• Strong computer literacy and data handling skills, including proficiency in Microsoft Excel.
• Experience with coding and database access is a plus. Basic skills in Python, SQL/MongoDB, or Bash scripting are highly valued.
• Comfortable dealing with large amounts of data and numbers.
• Demonstrate strong organisational skills and attention to detail.
• Possess excellent communication skills, both verbal and written.
• Ability to prioritise tasks and manage multiple responsibilities effectively.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Proactive attitude with a willingness to learn and take initiative.
• Collaborative team player with the ability to work effectively in a fast-paced environment.
• Fluency in English is a must.

Please note: We are hiring for multiple Operations positions, and language requirements may vary depending on the role. Fluency in English is required for all positions, while additional languages such as French, Italian or Portuguese may be required for specific roles.

Expectations of the role

Within 30 Days:

• During the first month, your primary focus will be on familiarising yourself with essential aspects of the role and supporting foundational tasks.

• Gain understanding of our products and their value proposition for our clients.

• Execute your tasks under the supervision of the Operations Manager.

Within 60 Days:

• By the second month, you'll be expected to autonomously manage tasks and actively contribute to projects.

• Take care of the Key Responsibilities autonomously, ensure the desired outcome.

• Support Operations and contribute to the team objectives and workflows.

• Report incidents to the Operations Manager as well as propose potential improvements.

Internship Details

Duration: 4 Months

Workload: Up to 40 hours/week

Location: Hybrid (Barcelona preferred, some remote work possible)

Compensation: Paid internship

How to Apply

• Soft & Technical skills test After you submit your application, we'll email you the details on how to take your placement test.
• Application review After completing the test, our People team will review your submission and select candidates for the next stage.
• Call with People Selected candidates will have a short conversation with our People team to discuss motivations, expectations, and fit.
• Technical Challenge / Final Assessment Candidates will complete a practical task or technical evaluation to demonstrate their hands-on problem-solving skills.
• Interview with Mentoring Team The final stage is a technical and project-focused interview with the operations team mentors who will guide you during the internship.

Benefits

You Can Enjoy

• Flexible working hours and location
• Flat hierarchy
• You can make the role your own and run your own development
• Online language classes to improve your Spanish or English
• Online and onsite courses and music industry workshops run by inhouse experts
• We’ll provide you with all equipment needed for you to be comfortable
• Unlimited time off because we believe that you know best when you need to rest.
• Barcelona HQ office available to you, kitted out with a rehearsal room https://www.bmat.com/bmat-house/

Who the FAQ are BMAT

BMAT started in 2005 when a group of engineers with a passion for music decided to spin-off from an audio research lab in Barcelona. We’re now over 250 people, spread across Barcelona, Buenos Aires, Lima, Rio de Janeiro, London, Paris, New Jersey, Oslo, LA, Singapore, Tokyo, Manila, Bangkok and Lagos.

We’re a team of pretty decent people who enjoy working with each other. We’re open-minded and well-traveled, coming from all parts of the world. We’ve got rappers, producers, cello players, DJs, and songwriters. The passion for music and the excitement for innovative technology have proven to make a good combination.

BMAT has grown as a company of companies. Within BMAT there are a number of products and services that developed semi autonomously for different players – Digital Service Providers, Publishers and Collective Management Organisations.

Diverse perspectives drive innovation, and innovation is kind of our thing. Our open-minded and flexible culture organically fosters this diversity. We've learnt that we thrive on learning from each other, so we don't just welcome but actively hire a range of open-minded people from all walks of life. Our team is made up of people with different backgrounds, perspectives, orientations, abilities, musical tastes, dress sense and time-zones - but we all have one common goal: Making the music world a better place. With equal opportunities for everyone, BMAT is a pretty nice place to work.

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