OSS Telemetry Observability Engineer

Ready to make connectivity from space universally accessible, secure and actionable? Then you’ve come to the right place!

E-Space is bridging Earth and space to enable hyper-scaled deployments of Internet of Things (IoT) solutions and services. We are building a highly-advanced low Earth orbit (LEO) space system that will fundamentally change the design, economics, manufacturing and service delivery associated with traditional satellite and terrestrial IoT systems.

We’re intentional, we’re unapologetically curious and we’re 100% committed to innovate space-based communications and deliver actionable intelligence that will expand global economies, protect space and our planet and enhance our overall quality of life.

We are looking for a Software Integration Lead to own the integration of back-end subscriber and business support systems with E-Space's 5G Core network. This is a hands-on technical leadership role sitting at the boundary between the core network and the systems that provision, manage, and bill subscribers — SIM and eSIM provisioning, CRM, billing and charging, and device management. You will own the interface contracts, drive integration delivery, and ensure these systems interoperate correctly with core network functions end-to-end, spanning satellite and ground environments.

Design and implement comprehensive observability strategies across distributed systems

Deploy and maintain monitoring solutions using tools like Prometheus, Kibana, ELK Stack, Grafana

Develop automated alerting systems with AI-powered anomaly detection

Create and maintain dashboards for real-time system visibility

Implement distributed tracing and log aggregation solutions

Creating on-demand dashboards to monitor specific metrics or to validate restoring of services after failures

Technical support to NOC engineers to analyze and solve issues.

Development of KPIs and other metrics to monitor key aspects in mobile network performance

Develop and maintain dashboards, alerts, and visualizations to track key performance metrics.

Development of training material related to KPIs / Dashboards

Ability to troubleshoot, document, and assess proper escalation channel and team or group.

10+ years of experience working in a telecom environment or similar roles

Expertise in monitoring tools (Prometheus, Kibana, Grafana, ELK Stack)

Strong knowledge of distributed systems and microservices architecture

Basic Python / Linux / Bash knowledge

Experience with cloud platforms (AWS, GCP, Azure)

Understanding of SLO/SLI/SLA concepts

Excellent written and verbal communication skills

Excellent interpersonal skills

Experience with 3GPP NTN core adaptations (Rel-17/18): satellite access node (SAN) architecture, timer and window parameter adaptation for high-latency links, or UPF placement in non-terrestrial topologies.

Experience in a startup or fast-paced R&D environment where architectural decisions move at product speed.

This is a fast-paced, high-impact environment - flexibility to occasionally work extended hours or weekends during critical periods is expected.

This is a full time, exempt position, based out of our Arlington, TX office.

The total compensation packaged will be determined by various factors such as your relevant job-related knowledge, skills, and experience.

We are redefining how satellites are designed, manufactured and used—so we’re looking for candidates with passion, deep knowledge and direct experience on LEO satellite component development, design and in-orbit activities. If that’s your experience – then we’ll be immediately wow-ed.

E-Space is not currently able to provide employment sponsorship for candidates who do not hold work authorization for the location of this role. The Company is not currently able to provide employment sponsorship for candidates who do not hold work authorization for the location of this role.

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