OTR Planning Manager, Hub Delivery UAE , Hub Delivery

At Amazon, we are working to be the most customer-centric company on earth. The Hub Delivery product allows local small businesses to partner with Amazon to provide flexible and cost-effective delivery service to delight customers globally. This is an emerging Amazon Logistics (AMZL) delivery channel on an exponential growth trajectory in the AMET region (Egypt, UAE, Turkey, Saudi Arabia).

Hub Delivery in UAE is seeking a dynamic, autonomous and well-organized OTR Manager for the Hub Delivery program. This role will manage end to end planning of capacity, fleet management across the UAE AMZL Network, partnering with Country ACES, SnOP, Central Operations, AMZL Operations and other key stakeholders.

Key job responsibilities Design, model, and implement capacity planning tools and processes for Hub Delivery across the UAE AMZL Network, ensuring scalability and alignment with stakeholders. Drive improvement initiatives for existing processes to meet cost and customer experience goals, using data-driven insights to identify and prioritize opportunities. Gather and analyze operational data to establish network-wide standards in partnership with cross-functional teams, ensuring consistency and best practice adoption across all delivery stations. Build strong partnerships with operations field leaders and stakeholders (Central Operations, SnOP, DSP teams, Country ACES) to understand improvement opportunities and remove operational barriers. Analyze and solve operational blockers with a focus on root cause analysis, driving forward sustainable solutions that improve network performance and partner experience. Innovate to continuously improve customer experience while removing cost and complexity from the fulfillment network through process optimization and automation. Represent UAE Hub Delivery operations in regional and global forums, providing insights, updates, and strategic recommendations to senior leadership.

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