Outlet Manager - Villamore

To produce an outstanding guest experience within the outlet concept by managing a service team in cooperation with the culinary team.

• Provide a professional and courteous service at all times and ensure that all employees of the assigned outlet follow the example.
• Ensure that the place of work and surrounding area is kept clean and organised at all times.
• A High quality of product and service is maintained in the outlet.
• Execute and support the team to execute the highest level of service and set-up standards at all times.
• Be knowledgeable of all services and products offered by the hotel.
• Understand thoroughly the concept of the outlet and train all employees of the outlet in regards to the concept.
• The outlet is developed in an entrepreneurial manner, looking for opportunities to generate more business at all times.
• Know the restaurant scene and gastronomic character of the destination and be recognized in the market.
• Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
• Perform up selling for all items offered by the department assigned as well as offering alternatives.
• Innovation and new ideas are fostered, collected and communicated to the Head of Department.
• Support and implement new Talent Development initiatives.
• Support career development by training and assigning multi-tasking.
• Give constant feedback to all employees of the outlet.
• All rules & regulations are strictly adhered within the hotel including hotel’s policy on fire and safety as well as hygiene regulations including HACCP

• Minimum of 2 to 3 years’ experience in a similar position
• Preferably in an international, luxury five-star hotel
• Beach Club Experience
• English - excellent communication skills
• Proper experience in Italian restaurant

Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.

Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.

For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.

In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.

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