Personal Assistant

Full Job Description

About BJAK

The original mission of BJAK is we believe people deserve smarter ways to plan, save and grow their money. This is the origin of our name.

Started in 2019, we built the first mobile-first, insurance platform, enabling insurance to be accessible online by millions in the region. Today, its the leading insurance platform in Southeast Asia.

Today, we are expanding ways to help people in the region — this includes spending, saving, investing, exchanging, travelling, and more. Our mission is help people get more from their money every day.

We have teams working around the world, with over 20 nationalities from our offices and remotely, who truly enjoys their work. We are looking for the most talented and driven people we can find. We are looking for people who work for their passion, not counting hours. Who loves building great next-generation products, not status quo. Who cares about redefining how everyone around us can get the best financial applications, not for an exclusive few.

If you're this person, we'd love to talk to you.

About the role

Our team acts as the engine that ensures our leaders use their time on the most highly-leveraged work.

You’ll be responsible for the leadership team’s calendars, travel, and relationships and provide other operational, strategic, and project support as needed. You'll be incredibly close to the leaders helping to bring AI products to the world.

This role is based in Malaysia. We use a hybrid work model of 3 days in the office per week. Occasional travel may be needed for this unique role.

Your responsibilities would include

• Act as a confidante and strategic partner to our leadership staff by ensuring their time is spent on the most leveraged activities

• Make recommendations regarding time management, prioritization, and delegation

• Coordinate meetings and clear conflicts for our senior leadership team; ensure critical meetings aren’t missed or delayed and are prioritized accordingly

• Arrange flight, hotel, car, and restaurant reservations for members of this group, and perform other administrative tasks as needed

• Work with our recruiting team to coordinate interviews for technical/business leaders and collect their timely feedback

• Work on special projects on an as-needed basis

Experience we're seeking

• You have 5-7 years of experience in an executive support role or similar support function

• You've worked with technical or business leaders and supported multiple leaders in the past

• You’ve worked in a high-growth startup, investment banking, or similar environment

• You've managed and optimized extremely busy calendars

• You're fluent in Google Calendar, Docs, Sheets, Gmail, and other modern productivity software, and are excited to learn and use new tools

Our team & culture

We’re a lean, high-performance team that moves fast and holds a high bar. Titles don’t matter here - output, integrity, and ownership do. Everyone is expected to roll up their sleeves, contribute meaningfully, and take initiative.

We reward people who think like owners. We value speed, clarity, and relentless ownership. If you’re hungry to grow and care deeply about excellence, this is your kind of environment.

What will you get

• Competitive salary and trusted position supporting a high-level leader

• A dynamic, fast-moving environment where you’re valued for your reliability and ownership

• Occasional exposure to business-side support for broader growth and experience

Location

This role is based in the UK. This is a hybrid role. You are expected to work from our London office at least 3 days per week.

Language

English is our main working language across global teams. Strong English communication is required.

Interview Process:

Our process is designed to move fast:

• Online assessment or practical task

• Role-specific interview

• CEO / final round

For strong candidates, we aim to complete the process and make an offer within 1 week from the start of the interview process.

Candidates who complete assessments quickly will be prioritized.

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