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Principal, eCommerce site merchandising

職務摘要(Job Description Summary) 主導公司整體行銷策略制定,透過分析行銷活動成效,提出改善方案與優化方向,以支持 Coupang 中長期商業策略及業績目標的達成 主要工作內容(What You Will Do) 1. 以顧客體驗為核心 每天以提升 Customer Exp...

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coupang (greenhouse) Taipei Verified 8 hours ago
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Overview

職務摘要(Job Description Summary) 主導公司整體行銷策略制定,透過分析行銷活動成效,提出改善方案與優化方向,以支持 Coupang 中長期商業策略及業績目標的達成 主要工作內容(What You Will Do) 1. 以顧客體驗為核心 每天以提升 Customer Experience 為出發點。 • 先定義顧客需求 • 再反推解決方案 • 運用內外部數據了解顧客及市場 建立能讓顧客驚豔(WOW)的體驗。 2. 行銷活動與促銷規劃 與內外部團隊合作: • 發想行銷活動 • 制定促銷計畫 • 執行站內 Campaign 依據 Merchandising Calendar: • 規劃活動 • 追蹤成效 • 透過數據分析持續優化客戶體驗 3. 負責核心營運指標 • 設定並管理關鍵 KPI: • 業績指標(Top Line) • Orders(訂單數) • GMV(Gross Merchandise Value,商品交易總額) 顧客行為指標 • Inflow(流量導入) • Conversion(轉換率) • Retention(留存率) • 其他相關指標 制定並執行策略以達成目標。 4. 跨部門流程優化 建立及優化工作流程: • Business Team • Marketing Team • Category Team • Design Team • Product Team 提升協作效

Full job description

Full Job Description

職務摘要(Job Description Summary) 主導公司整體行銷策略制定,透過分析行銷活動成效,提出改善方案與優化方向,以支持 Coupang 中長期商業策略及業績目標的達成

主要工作內容(What You Will Do)

  1. 以顧客體驗為核心 每天以提升 Customer Experience 為出發點。

• 先定義顧客需求 • 再反推解決方案 • 運用內外部數據了解顧客及市場

建立能讓顧客驚豔(WOW)的體驗。

  1. 行銷活動與促銷規劃 與內外部團隊合作:

• 發想行銷活動 • 制定促銷計畫 • 執行站內 Campaign

依據 Merchandising Calendar:

• 規劃活動 • 追蹤成效 • 透過數據分析持續優化客戶體驗

  1. 負責核心營運指標 • 設定並管理關鍵 KPI: • 業績指標(Top Line) • Orders(訂單數) • GMV(Gross Merchandise Value,商品交易總額)

顧客行為指標 • Inflow(流量導入) • Conversion(轉換率) • Retention(留存率) • 其他相關指標

制定並執行策略以達成目標。

  1. 跨部門流程優化 建立及優化工作流程: • Business Team • Marketing Team • Category Team • Design Team • Product Team

提升協作效率及執行速度。

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