Principal Product Manager

Full Job Description

Identify unmet and unarticulated customer needs in highly complex scenarios through direct engagement, quantitative and qualitative analysis, market research, competitive intelligence, industry trends, and partner feedback. Use data and responsible AI-enabled methods to synthesize customer feedback and market intelligence, identify significant product opportunities, and inform product scenarios and long-term investment priorities. Translate business goals, customer and partner requirements, market shifts, and technical opportunities into product principles, portfolio priorities, requirements, and investment strategies. Frame high-consequence strategic choices, tradeoffs, and recommendations for senior leadership with clear assumptions, decision criteria, alternatives, resource requirements, lifecycle costs, risks, and expected outcomes. Own and steer an integrated, multi-year product roadmap that connects strategic themes to capabilities, architecture, platform dependencies, releases, milestones, investment decisions, and measurable outcomes. Establish a transparent prioritization approach across a portfolio of investments, balancing foundational platform work, security and compliance, customer commitments, partner requirements, reliability, product quality, cost efficiency, and innovation. Partner with engineering, design, architecture, and program leaders to define product experiences, connect design and technical choices to the product vision, and improve the sequencing, readiness, and execution of roadmap investments. Lead scenario walkthroughs, early-adopter validation, reference-configuration exercises, and product reviews to proactively identify system friction, integration gaps, risks, and contingencies before broad adoption. Anticipate cross-team dependencies, gaps, and risks; prevent organizational drift; and drive timely executive decisions and mitigation plans before issues affect commitments, delivery, or customer outcomes. Develop a deep understanding of customer, OEM, ODM, silicon partner, developer, independent software vendor, and solution-provider scenarios through direct engagement and collaboration with field and partner teams. Drive strategic collaboration with Product Marketing, Business Planning, Engineering, and go-to-market teams to connect product capabilities with release criteria, positioning, value proposition, packaging, monetization, adoption, usage, retention, and market-expansion plans. Define comprehensive success criteria and incorporate product health, security, quality, adoption, partner readiness, customer satisfaction, retention, business impact, cost of goods sold, and delivery performance into product decisions. Provide product leadership throughout the lifecycle, including opportunity definition, product planning, development, release, adoption, growth, maintenance, upgrades, sustaining strategy, and end-of-life planning. Communicate product strategy, roadmap, priorities, decisions, and changes clearly and credibly to executive, technical, business, customer, partner, analyst, and industry audiences. Lead through influence, resolve competing priorities, and establish durable operating mechanisms that create clarity, generate energy, and build shared accountability across a complex matrixed organization. Mentor product managers and raise the quality of product strategy, decision-making, customer engagement, and roadmap practices across the organization. Bachelor's Degree AND 8+ years experience in product/service/program management or software development. OR equivalent experience. These requirements include but are not limited to the following specialized security screenings: Bachelor's degree in Computer Science, Engineering, or related field. 12+ years of software engineering experience building cloud-scale distributed systems. Any experience with Andrioid Platform Development. Proven experience designing large-scale platform services, APIs, and data-intensive systems. Experience with AI/ML platforms, LLM orchestration, RAG, agent frameworks, or intelligent systems. Deep understanding of distributed systems, reliability, observability, security, privacy, and cloud architecture. Demonstrated ability to influence technical direction and drive alignment across multiple teams, organizations, and disciplines without direct authority. Solid customer obsession with a proven track record of translating ambiguous customer or business challenges into scalable engineering solutions. Growth mindset with a passion for continuous learning, innovation, and adoption of emerging AI technologies. Exceptional communication skills, with the ability to articulate complex technical concepts to engineers, product leaders, and executive stakeholders. Proven ability to balance long-term platform investments with short-term business priorities and product commitments. Experience driving high-agency engineering culture, fostering accountability, ownership, and operational excellence across teams. Ability to navigate ambiguity, evaluate tradeoffs, and make sound decisions in rapidly evolving technology environments. Passion for mentoring and developing engineers through technical leadership, design guidance, knowledge sharing, and example-setting. Track record of identifying opportunities for organizational leverage, engineering efficiency, and AI-powered productivity improvements. Ability to represent the team in cross-organizational forums, establish credibility with senior leaders, and advocate for engineering investments that drive customer and business impact.

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