Product Assurance Specialist

At Kepler Communications, we're not just imagining the future of on-demand space connectivity - we're leading it! Our mission is to provide real-time on-orbit connectivity for critical missions, enabling a new era of data-driven intelligence and innovation. With 33 satellites launched to date, Kepler operates the first commercial optical data relay constellation, enabling real-time, continuous space communications while supporting advanced on-orbit compute and hosted payload capabilities. Industry-leading technology is only part of the story. What sets Kepler apart is our team: bold thinkers, skilled builders, and passionate problem-solvers who thrive on pushing the boundaries of what’s possible in space. We believe great ideas come from diverse perspectives, and we’re committed to creating an environment where you can grow, lead, and make a global impact.

If you’re ready to reach higher, move faster, and do work that shapes the future space economy - this is your launchpad. Come build the future with Kepler!

What We Offer:

• Competitive compensation with a robust equity plan to share in our success.
• Comprehensive coverage for health, dental, and vision insurance—including dependents.
• Unlimited vacation, supportive parental leave policy, and company-wide holiday shutdown.
• Semi-annual company-wide parties and frequent in-office team events.
• Relocation packages available for approved roles.
• $1,500 annual professional development fund to support your growth.
• Fully stocked Toronto office kitchen with snacks, drinks, games and top-notch kitchen appliances.
• Town Halls, Celebration Calls, and Company-wide events to stay connected and engaged.
• We’re a certified Great Place to Work®, seven years in a row!

We are seeking a motivated Product Assurance Specialist to support the development, implementation, and continuous improvement of Safety & Mission Assurance activities across our satellite programs. This role is ideal for an mid-career professional looking to build expertise in design assurance, safety, reliability, quality, and mission assurance in the space industry while taking ownership of key process development and continuous improvement initiatives.

The successful candidate will work closely with S&MA, engineering, manufacturing, supply chain, and program teams to ensure products meet customer, program, and mission requirements throughout the program lifecycle. The role represents an independent technical authority throughout the development cycle and combines hands-on product assurance activities in the design cycle with process development and continuous improvement responsibilities.

Product Assurance & Quality Activities

Lead product assurance activities throughout satellite design, development, assembly, integration, testing, and delivery

Review design, manufacturing, assembly, and test documentation for compliance with established requirements and procedures

Participate in inspections, audits, reviews, and acceptance activities

Lead non-conformance and deviation/waiver reporting and resolution, root cause investigations, corrective actions, and preventive actions

Participate in risk identification, triage, and mitigation activities related to product quality and mission success

Guide configuration management and traceability activities for hardware and documentation

Monitor quality metrics and assist in generating program quality reports and dashboards

Process Development & Ownership

Develop, document, maintain, and improve product assurance processes, procedures, work instructions, and templates

Act as the process owner for assigned product and quality assurance workflows, ensuring documentation remains current and effective

Identify process gaps, inefficiencies, and opportunities for continuous improvement

Lead small-scale process improvement projects from definition through implementation and verification

Coordinate stakeholder reviews and approvals of process documentation

Ensure quality management system requirements are effectively integrated into day-to-day operations

Supplier & Manufacturing Quality Support

Support supplier quality activities, including documentation reviews, nonconformance management, and issue resolution

Assist in tracking supplier non-conformances and corrective actions

Participate in manufacturing readiness and production quality reviews

Support incoming inspection and hardware acceptance activities as required

Cross-Functional Collaboration

Work closely with engineering teams to ensure product assurance, reliability, and quality requirements are incorporated into designs, processes, and operations

Support project teams during design reviews, test readiness reviews, and milestone reviews

Provide guidance on product assurance, configuration management, and risk management procedures and best practices to internal stakeholders

Foster a culture of safety, assurance, reliability, quality, accountability, and continuous improvement

Bachelor's degree or diploma in Engineering, Engineering Technology, Aerospace Engineering, Mechanical Engineering, Electrical Engineering, Quality Engineering, or a related technical discipline

4+ years of experience in design assurance, quality assurance, product assurance within a manufacturing, aerospace, defense, or a related technical environment

Understanding of quality management principles and process-based quality systems

Strong organizational and documentation skills

Ability to manage multiple tasks and follow activities through to completion

Experience in aerospace, satellite systems, spaceflight systems, electronics manufacturing, or highly regulated industries

Experience with AS9100, ISO 9001, ECSS, NASA, IEC, or other aerospace quality standards

Experience leading non-conformance management and corrective action processes

Knowledge of root cause analysis methodologies and continuous improvement techniques

Experience developing procedures, work instructions, or quality documentation

Familiarity with configuration management and product lifecycle management systems

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