Production Support Engineer (1-yr Contract)

Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped our collaborative mindset, which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors. Your future role within QRT You will join the Production Support team in Hong Kong, providing support to QRT’s trading and research teams. In this role, you will be responsible for delivering prompt user support, investigating and resolving issues affecting production data, onboarding data extraction processes, and liaising with internal and external teams to ensure the effective day-to-day management of QRT’s infrastructure.  What you will do: Provide support for QRT’s system infrastructure Use cloud platforms to create and monitor data jobs and processes  Support data systems and tasks running on Windows & Linux environments  Ensure production and research data systems are stable and available, with all critical data tasks completed before the start of each trading day  Collaborate with production support teams and developers to investigate and resolve issues quickly  Support the release management process ensuring stability of the production environment  Maintenance and support of static databases and supporting processes  Develop monitoring tools to improve visibility, reliability, and automation of processes.  Evening/weekend support requirements (normally, through remote access)  Requirements Minimum 3 years in a support role  2+ years of experience with Bash, PowerShell, Git, Python scripting  Basic understanding of cloud services  Excellent problem solving and highly effective analytics capabilities required  Must have a keen focus on ownership of issues and commitment to resolving them  Excellent written and oral communication skills are essential  Expert windows desktop and server administration experience is essential  High level of Linux OS experience is essential  Expert relational database skills (in order of preference: SQL Server, Postgres) are essential  Good-to-have: Experience managing the expectations of Front Office traders and senior management  Knowledge of Equities, Futures, Commodities and FX asset classes  Knowledge of market data feed handlers and execution feeds  Knowledge of market-making/liquidity provision and algorithmic trading   

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