Project Coordinator

ABOUT CASA We believe owning a home should feel as special as the moments that take place within them. If our mission inspires you, we'd love to hear from you. ABOUT THE ROLE Our Project Coordinator serves as the central point of coordination for home service requests, owning each project from initial intake through completion. This role goes beyond traditional support. You will be responsible for triaging requests, defining scope, evaluating vendor options, and driving execution across multiple concurrent projects. You’ll work closely with homeowners, vendors, and internal teams to ensure work is clearly scoped, competitively priced, and completed efficiently. This role is ideal for someone who is highly organized, solution-oriented, and thrives in a fast-paced environment where ownership, coordination, and follow-through are critical. RESPONSIBILITIES PROJECT INTAKE, SCOPING & COORDINATION

• Triage incoming homeowner requests and translate them into clearly defined scopes of work
• Identify missing details, risks, and appropriate service paths early in the process
• Manage multiple active requests simultaneously, ensuring each progresses efficiently from intake through completion
• Coordinate scheduling, sequencing, and execution across vendors and internal teams VENDOR SOURCING, ESTIMATE COMPARISON & NEGOTIATION
• Source and evaluate vendors based on scope, availability, quality, and cost
• Compare estimates and proposals to identify the best value for homeowners
• Provide clear recommendations that balance pricing, timeline, and quality
• Negotiate pricing, scope clarity, and timelines with vendors where appropriate
• Ensure all work is properly scoped before scheduling to avoid delays or rework PROJECT EXECUTION & OVERSIGHT
• Actively manage projects throughout execution, ensuring timelines are met and work remains on track
• Proactively identify and resolve blockers, delays, or scope changes
• Maintain accountability across vendors to ensure high-quality outcomes
• Ensure projects are completed fully and accurately before close-out MEMBER & STAKEHOLDER COMMUNICATION
• Serve as the primary point of contact for homeowners throughout each project
• Set clear expectations around scope, pricing, and timelines
• Provide proactive updates and ensure homeowners feel informed and confident throughout the process
• Navigate complex or sensitive situations with clarity and professionalism ABOUT YOU You might be a great fit if:
• You have 2–5 years of experience in coordination, operations, property management, or hospitality
• You’re highly organized and comfortable managing multiple workstreams at once without losing detail
• You have strong problem-solving skills and can turn ambiguous requests into clear plans of action
• You’re confident working with vendors, comparing options, and making recommendations
• You communicate clearly and effectively across phone, chat, and written channels
• You have strong follow-through and consistently close the loop
• You enjoy building and improving processes in fast-moving environments
• You take ownership and approach decisions with a long-term, company-first mindset ADDITIONAL NOTES This is an hourly contract position, at $25/hour. We’re looking for candidates who can work approximately 40 hours per week, Monday through Friday, with variable shifts between:
• 7 AM–3 PM PT
• 11 AM–7 PM PT Candidates must also be available to participate in a rotating weekend coverage schedule. Specific schedules will be aligned based on team coverage needs. Please include your availability/preferences in your application.

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