Quality Engineering Lead

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Quality Engineering Lead based in United States. This role leads the quality engineering function for a critical care management platform used by hundreds of care team members every day. You will define the quality strategy, establish standards, and build feedback loops that help engineering teams identify and address issues earlier. The position combines hands-on technical work with leadership, mentoring, quality analysis, and cross-functional influence. You will work closely with engineering and product leaders to turn quality trends, defects, and production insights into actionable improvements. A strong emphasis on exploratory testing, automation, observability, root cause analysis, and continuous learning will shape your approach. This is an opportunity to influence engineering practices across a mission-driven technology environment where software quality directly supports the delivery of better care.

Quality Strategy: Define the quality strategy and standards for the product, establish what good quality looks like at each development stage, and determine how quality should be measured. Team Leadership: Manage and develop a team of 1–2 Quality Engineers while remaining hands-on technically and maintaining a high hiring and performance standard. Lifecycle Quality: Introduce meaningful quality feedback points throughout the product lifecycle, from requirements and technical design through implementation and release. Test Planning: Review and challenge test plans before development work begins, ensuring appropriate coverage and quality expectations are established early. Defect Management: Lead bug triage processes and maintain systems for tracking defects, identifying trends, and providing recommendations that help engineering and product leaders prioritize improvements. Exploratory Testing: Personally perform exploratory testing on new and existing functionality, with particular attention to system boundaries and integration points. Quality Tooling: Support automated testing, CI pipelines, observability, and other quality tooling when these capabilities help engineering teams move faster without removing ownership from them. Technical Contribution: Occasionally contribute directly to fixes when doing so helps engineering teams resolve issues efficiently. Root Cause Analysis: Own root cause analysis for escaped defects and production incidents, documenting findings clearly and sharing lessons broadly. Incident Learning: Participate in incident reviews and ensure production issues feed back into development and quality practices to reduce the likelihood of recurring defect patterns. People Development: Mentor direct reports, support their technical and professional growth, and maintain strong quality standards as the team expands. Cross-Functional Communication: Communicate quality risks, trends, and recommendations clearly to technical and non-technical stakeholders, including engineering and product leadership. Requirements Professional Experience: 5+ years building, shipping, and supporting production software as an engineer, quality engineer, SRE, or in a related technical role. Leadership Experience: 2+ years leading or mentoring engineers as a manager or technical lead. Quality Engineering: Strong knowledge of quality tooling, including CI pipelines, automated testing, observability, and related engineering practices. Quality Ownership: Ability to establish and raise quality standards for a product or codebase even when another engineering team owns the underlying implementation. Communication: Demonstrated ability to communicate objectively and clearly about software quality with both technical and non-technical stakeholders, including when delivering difficult or unexpected findings. Data & Reporting: Ability to summarize quality trends for engineering and product leadership in concise, actionable terms. Debugging Mindset: Strong curiosity and investigative instincts, with an ability to understand complex systems and identify root causes rather than focusing only on symptoms. Influence: Comfortable improving quality through evidence, collaboration, and relationships rather than relying solely on formal authority or process gates. People Leadership: Strong coaching and mentoring skills, with a people-first approach that combines high standards with thoughtful feedback and development. Preferred Experience: Previous experience in healthcare or health technology is a plus. AI & Engineering Practices: Experience thoughtfully using AI tooling to support developer productivity, code quality, and engineering best practices is desirable. Benefits Base Salary: $200,000–$235,000 annually, with the range potentially varying if the role is hired at a different level. Equity: Equity included as part of the overall total compensation package. Benefits: Benefits are provided as part of the broader total compensation package. Remote Work: Remote position with flexibility to work remotely. Leadership Scope: Opportunity to lead and grow a quality engineering function while remaining hands-on technically. Technical Impact: Significant ownership over quality strategy, engineering feedback loops, defect prevention, and continuous improvement. Mission-Driven Environment: Opportunity to contribute to technology supporting people with cancer and the teams involved in their care. Professional Development: Exposure to modern quality engineering, automation, observability, AI tooling, and cross-functional engineering practices.

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