Restaurant Manager - Enigma Restaurant & Q’s Bar

We are seeking an experienced and dynamic Restaurant Manager to oversee daily operations, lead a team, and ensure the delivery of exceptional food and beverage service. The ideal candidate is passionate about hospitality, has strong leadership skills, and is capable of managing both the front-of-house and bar operations efficiently.

Key Responsibilities:

• Operational Management:

• Oversee the day-to-day operations of the restaurant and bar.

• Ensure compliance with health, safety, and hygiene regulations.

• Maintain high standards of food, beverage, and service quality.

• Staff Management:

• Recruit, train, and supervise front-of-house and bar staff.

• Create staff schedules and manage labor costs.

• Conduct performance reviews and promote team morale.

• Customer Service:

• Ensure an excellent guest experience through attentive service and a welcoming environment.

• Handle customer complaints and resolve issues promptly and professionally.

• Inventory & Cost Control:

• Manage inventory levels of food, beverages, and supplies.

• Control costs and minimize waste to meet profitability targets.

• Coordinate with suppliers and negotiate pricing when needed.

• Financial & Administrative Duties:

• Monitor daily revenue and expenses.

• Prepare sales and performance reports.

• Assist in budgeting, forecasting, and meeting financial goals.

• Entertainment & Ambience Oversight:

• Possess a good understanding of music trends, popular international artists and different entertainment genres suitable for diverse guest demographics.

• Work closely with resident live performers to schedule acts that align with the venue’s brand and target audience.

• Monitor and evaluate guest feedback related to entertainment and adjust programming accordingly.

• Ensure all entertainment activities comply with licensing and local authority regulations.

• Marketing & Promotion:

• Collaborate with marketing to develop promotions and events.

• Monitor online reviews and social media presence.

• Experience:

• Proven experience as a restaurant or bar manager (3+ years preferred).

• Strong leadership, organizational, and communication skills.

• Knowledge of food and beverage operations, POS systems, and inventory management.

• Familiarity with licensing laws, health and safety regulations.

• Ability to work flexible hours, including late nights and weekends.

• Preferred Qualifications:

o Certification in Hospitality Management or related field.

o WSET Beverage Service Certification.

o Experience with event planning or private dining services.

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