Sales Advisor

About The Role

Are you passionate about technology and wellness, looking for a part-time role and open to the opportunity to work at the world's leading luxury department store and other premium stores?

If your answers are yes, you could be a great candidate for the Oura Sales Advisor role in Harrods, London and John Lewis, Oxford street.

We offer:

• 5 months fixed term contract till the end of Feb'27
• £14.80 per hour plus commission
• 24 hours contract
• 3-4 days per week (fully flexible between Mon-Sun)
• This role will be based within the Harrods Concession with support to other Oura branded locations across London

Overall purpose of the role As an Oura Sales Specialist, you will be forming part of a diverse and knowledgeable team of sales enthusiasts, dedicated to delivering exceptional product guidance and brand awareness in store for our client, Oura. Your primary responsibility is to bring the Oura products to life through in store demonstrations serving as an invaluable resource for product knowledge, inspiring customers with our product range and ultimately driving sales. It is vital to ensure each customer feels valued and understood through your deep understanding of the entire product range and solution-oriented approach. Beyond direct customer interaction, you may also contribute to growing opportunities for the brands in the store in which you are based.

About Stellar Global Stellar Global is a progressive, inclusive retail experience agency that believes in the power of people. By investing heavily in its staff, Stellar is able to deliver a best-in-class service for physical, virtual or hybrid retail experiences. By providing bespoke, immersive training programs and opportunities to flourish and progress, Stellar Global is committed to creating a culture of community and support while cultivating outstanding retail experience specialists.

Stellar is an Equal Opportunities Employer. We value diversity and inclusion, and all applications are considered equally.

Key Accountabilities:

• Drive revenue through exceptional client service in line with company standards

• Gain a comprehensive understanding of the Oura product range

• Building a great rapport with customers & Bringing products to life through engaging demonstrations

• Proactively drive sales through building long-standing customer relationships and build a personal shopping approach to our customers’ needs

• Converting interest into sales & achieving individual and team sales targets

• Follow Stellar & Harrods policies and exceptional standard

• Embrace the Stellar values- Work Smart, Own, Stay Curious and Be Can Do

Personal Specification (Knowledge/Experience):

• Prior experience in a premium customer service environment

• The ability to convert sales and achieve KPIs

• Previous experience working in a premium retail environment would be advantageous

Other Qualities We Are Looking For:

• Passionate about fitness and/or wellness

• Someone who is customer oriented and takes a consultative approach to selling

• A team-player who loves sharing their passion with others

• Ambition and openness to learn and develop your own skill set

• Excellent communication skills

• A positive mentality and a drive to succeed

• Additional languages would be advantageous

What Do We Offer:

• 5 months fixed term contract

• £14.80 per hour plus commission

• 3-4 days per week , fully flexible

• 24 hrs contract

• Potential overtime

• Intensive training will be provided

• Medicash

• Prior experience in a premium customer service environment

• The ability to convert sales and achieve KPIs

• Previous experience working in a premium retail environment would be advantageous

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