Sales and Operations Strategy Director

Full Job Description

Business Strategy & Planning Lead annual and multi-year Marketplace strategic planning processes. Partner with senior leadership to define long-term Marketplace priorities, growth opportunities, and transformation initiatives. Drive scenario planning, business modeling, and strategic recommendations for executive decision making. Establish governance mechanisms that improve cross-functional execution and organizational accountability. Develop executive-level KPIs and business performance frameworks across Marketplace customer, partner, and revenue motions. Improve operational efficiency through process simplification, automation, and scalable business management practices. Partner closely with Sales, Finance, Engineering, Product, Marketing, Incentives, Partner, and Customer Success teams to drive business outcomes. Lead strategic initiatives that span multiple organizations and require executive-level coordination. Lead and develop a high-performing team of strategy, operations, business management, and program leaders. Coach and mentor talent while building a strong succession pipeline. Bachelor's Degree in Business Administration, Marketing, Finance, Engineering, or related field AND 5+ years experience in business consulting, sales, sales operations, information technology (IT), account management, business development, marketing, IT field sales, or a related field 6+ years experience in in Near Term Strategy (2 years out), Management Consulting, Sales, or Finance. Master's Degree in Business Administration or related field AND 5+ years of marketing, strategy, sales, sales leadership, program management, project management, business planning, consulting, banking, finance, economics, and/or partner organization experience OR Bachelor's Degree in Business, Finance, Economics, Computer Science, or related field AND 7+ years of marketing, strategy, sales, sales leadership, program management, project management, business planning, consulting, finance, economics, and/or partner organization experience OR equivalent experience. Significant experience in Strategy, Business Operations, Consulting, Business Management, Finance, Product Strategy, or General Management. Demonstrated success leading cross-functional business initiatives at scale. Experience influencing senior executives and driving organizational change. Proven track record translating strategic priorities into measurable business outcomes. Experience in cloud platforms, marketplaces, partner ecosystems, SaaS, AI, or digital commerce businesses. Experience leading business planning and operational governance for a large-scale technology business. Strong analytical, financial, and strategic thinking capabilities. Experience managing managers and leading distributed global teams. Executive communication and storytelling skills, including preparation of leadership and board-level materials.

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