Sales Development Representative (SaaS)

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sales Development Representative (SaaS) based in India. This role is focused on qualifying and converting inbound SaaS leads into high-quality sales opportunities. You will be responsible for engaging prospects during their first interaction and understanding their intent, urgency, and fit. The position combines high-volume calling with structured follow-ups across email and WhatsApp. You will work closely with Account Executives to schedule qualified meetings and support a strong sales pipeline. Success in the role requires disciplined CRM management, consistent activity, and close attention to conversion metrics. This is a fully remote opportunity within India, working in a fast-paced SaaS environment with significant ownership of the inbound sales journey.

Qualify inbound SaaS leads based on business fit, buying intent, urgency, and overall qualification criteria. Conduct timely first-touch conversations with inbound prospects to understand their needs and sales readiness. Make approximately 50–70 calls per day, including initial outreach and follow-up conversations. Manage prospect communication and follow-ups through email and WhatsApp. Identify high-intent and qualified prospects that are ready for a conversation with an Account Executive. Book qualified meetings for Account Executives based on established qualification criteria. Maintain consistent and timely follow-ups across active inbound leads. Re-engage prospects when additional touchpoints are required to progress an opportunity. Monitor lead responses and adapt follow-up activity based on prospect intent and urgency. Maintain accurate and up-to-date CRM records for all sales activities and prospect interactions. Record calls, follow-ups, qualification details, meeting outcomes, and other relevant sales information in the CRM. Track key SDR activity metrics, including call volume, follow-up activity, qualification, and meeting conversion. Contribute to a consistent and organized inbound lead management process. Ensure qualified opportunities are appropriately prepared and handed over to Account Executives. Maintain a high level of responsiveness and professionalism throughout prospect interactions. Requirements: 2+ years of experience in a SaaS Sales Development Representative role is required. Proven experience qualifying inbound leads and conducting first-touch sales conversations. Strong understanding of lead intent, urgency, qualification, and sales readiness. Comfortable making 50–70 calls per day while maintaining quality conversations and consistent follow-ups. Experience managing prospect communication through both email and WhatsApp. Strong verbal communication skills with the ability to engage prospects clearly and confidently. Strong written communication skills for effective email and messaging follow-ups. Experience working with CRM systems and maintaining accurate sales activity records. Strong attention to detail and disciplined CRM hygiene. Ability to track, understand, and maintain key SDR activity and conversion metrics. Strong organization and time-management skills across a high volume of active leads. Comfortable working in a fast-paced SaaS sales environment. Self-motivated and capable of working effectively in a fully remote setup. Consistent, proactive approach to follow-ups and lead engagement. Ability to collaborate effectively with Account Executives and other members of the sales team. Benefits: Remote position based in India, working in IST. Annual compensation of ₹10,00,000–₹15,00,000, including commissions. Opportunity to work in a fast-paced SaaS sales environment. Direct involvement in inbound lead qualification, conversion, and pipeline generation. Structured hiring process including an initial hiring manager call, assignment, assignment deep dive, final CEO call, and offer.

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