Overview
Sales Maintenance Manager at Caliberly — Dubai, United Arab Emirates. Job Title: Sales Maintenance Manager Department: Sales / Operations / Facilities Reports To: General Manager / Operations Director Language: German or Armenian Job Summary The Sales Maintenance Manager is responsible for managing sales support functions and maintenance operations to ensure efficient business performance. This role leads maintenance planning, supervises technicians or support staff, coordinates with clients or internal teams, and helps drive sales growth through service quality, customer satisfaction, and operational excellence.
Full job description
Job Title: Sales Maintenance Manager
Department: Sales / Operations / Facilities
Reports To: General Manager / Operations Director
Language: German or Armenian
Job Summary
The Sales Maintenance Manager is responsible for managing sales support functions and maintenance operations to ensure efficient business performance. This role leads maintenance planning, supervises technicians or support staff, coordinates with clients or internal teams, and helps drive sales growth through service quality, customer satisfaction, and operational excellence.
Key Responsibilities
Search for the clients
Evaluate the needs of the client and make a proposal
Oversee daily maintenance operations and ensure timely completion of repair and service tasks
Coordinate preventive maintenance schedules for equipment, facilities, or assets
Supervise maintenance staff, contractors, or service technicians
Monitor service quality, response times, and customer satisfaction
Support sales efforts by managing client relationships and identifying service opportunities
Prepare quotes, proposals, service agreements, and follow-up communications
Track maintenance costs, budgets, inventory, and resource allocation
Ensure compliance with safety standards, company policies, and regulatory requirements
Resolve customer complaints, service issues, and operational escalations
Collaborate with sales, operations, and technical teams to improve workflow and service delivery
Maintain reports on maintenance performance, sales activity, and key metrics
Train staff on procedures, customer service, and operational best practices
Required Skills and Qualifications
Strong leadership and team management skills
Experience in sales coordination, maintenance operations, or facility management
Good knowledge of equipment maintenance, repair processes, and preventive maintenance
Excellent communication, negotiation, and customer relationship skills
Ability to analyze budgets, schedules, and performance reports
Strong problem-solving and decision-making abilities
Proficiency in MS Office or maintenance management software
Ability to manage multiple priorities in a fast-paced environment
Apply now!
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