Sales Manager - Dubai & Northern Emirates

To monitor sales targets and contribute to the sales plan in the respective region under his/her own supervision, in order to achieve high levels of sales, profits, and wide customer base

Function Role & Responsibilities

• Manage sales process for Jaguar/Land Rover in the respective region, and communicate sales plan and targets to the sales team in each of the showrooms, while providing them with sufficient inputs, guidance, and motivation
• Provide budgetary inputs and agree on the annual sales plan in alignment with overall sales targets of ATM and Jaguar/Land Rover’s sales targets, associated budget, and forecast profitability for relevant showrooms, monitor performance against it, initiating corrective action where necessary to ensure business is developed within the agreed financial parameters and number of units
• Review and monitor future sales plan implementation and results achieved on a regular basis in each showroom of the region. Communicate any changes to the sales plan with General Manager Sales in order to adapt to unexpected changes in the business environment
• Contribute to the development of pricing and stocking policies and ensure proper implementation of pricing and stocking policies
• Ensure understanding and knowledge of all teams of current pricing and marketing activities.
• Review all prospects and where they were generated from
• Deal with critical problems and major customer complaints or issues that may be escalated from different showrooms in the region and ensure prompt action or decisions for timely resolution
• Liaise with appropriate internal stakeholders such as Customer Interaction Center to provide customers with efficient sales support
• Ensure proper coordination with sales support team for facilitation of sales processes
• Ensure offer creation is properly prepared, valued, and generated for customers using the appropriate medium required
• Ensure efficient vehicle ordering and distribution with proper communication with customers in each of the showrooms of the region
• Establish and maintain a network of business contacts and relationships within the market to increase market awareness and obtain market/competitor intelligence and customer preference information
• Review reports issued from Autoline periodically in order to monitor the performance of the business and the people
• Provide leadership and direction to subordinates towards the achievement of goals and objectives
• Guide, motivate, and evaluate subordinates on their performance, productivity and progress, while identifying training needs of team members to improve efficiency and ensure conformity with standard procedures and practices
• Ensure that team members acquire the required skills and knowledge through appropriate training programs including product/brand related training, while identifying the appropriate gaps and training costs/benefits to ensure budgetary parameters are met
• Ensure potential successors are identified, developed, and trained for succession planning purposes

Qualification & Experience

• Bachelor’s Degree in relevant technical or business-related discipline, with tertiary qualification in sales
• Minimum five to eight years of experience in sales within the automotive industry

Knowledge & Skills

• Strong management skills
• Excellent interpersonal and communication skills
• Strong people management skills
• Strong problem-solving skills
• Strong analytical skills
• Strong negotiation skills
• Coaching and guiding skills
• Strong networking skills
• Strong understanding of regional market
• Proficiency in Microsoft Office
• Preferably proficient in Autoline

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