SAP ABAP Technical Lead – SAP CX, Sales/Service Cloud

Who We Are

Evora is an international system integrator with focus on mobile and user experience (UX). We are a trusted partner for innovative digital maintenance and service solutions for global and regional customers in Europe, North America, Asia & Pacific. As SAP Gold Partner, Service Now Specialist and Click partner (by Salesforce), we offer consulting services, software development, quality assurance services and system integration based on standard components and products, as well as support & application management. By implementing best-practice solutions while optimizing their processes we help our customers to be successful in tomorrow's world.The wisdom, knowledge and experience of Evora employees at implementing complex workforce management solutions is what sets us apart. We look for the best to hire and to keep. The attractive combination of high-value consulting services with a competitively priced remote development team has proven to be successful in projects worldwide. With a solid growth, currently 450+ Evorians are working in offices in India, US, Brazil, Germany, Austria, Spain and Switzerland.

Who We Are Looking For

• Technical Lead Role in SAP ABAP Development, specializing in SAP Sales Cloud / Service Cloud (SAP CX / C4C) integrations.
• Opportunity to design and architect SAP solutions integrating S/4HANA (or ECC) with SAP Sales & Service Cloud for end-to-end customer engagement scenarios.
• Lead and supervise development teams building and supporting Cloud-to-Core integrations, ensuring quality and timely delivery.
• Collaborate closely with Sales/Service Cloud functional consultants and business stakeholders to define technical integration strategies across CRM, Sales, and Service processes.
• Design and develop custom interfaces (OData, SOAP, REST, CPI/PI-PO) and enhancements connecting SAP Sales & Service Cloud with backend SAP systems.
• Stay updated with the latest SAP Sales Cloud, Service Cloud, and Business Technology Platform (BTP) capabilities and best practices
• Participate in training sessions and workshops to enhance leadership and technical skills in cloud-core integration technologies.
• Ensure comprehensive documentation of technical designs, integration architecture, and developed solutions.
• Conduct code reviews, performance tuning, and unit testing to maintain solution integrity across cloud and on-premise components.
• Drive innovation and continuous improvement in Sales/Service Cloud integration patterns and customer experience solutions.

What You Bring

• 10–15 years of experience in software development, with significant exposure to SAP technologies, including SAP Sales Cloud / Service Cloud (SAP CX / C4C).
• Demonstrated experience in technical leadership roles within SAP integration or CX-focused projects.
• 12+ years of experience in SAP ABAP development, with at least 4 full-cycle projects as Technical Lead involving Sales/Service Cloud integration.
• Strong expertise in ABAP, including Interfaces, Enhancements, Object-Oriented Programming (OOP), and OData services.
• Minimum 8 years of experience in OOABAP is mandatory.
• Hands-on experience with SAP Cloud Platform Integration (CPI) or SAP PI/PO for cloud-to-core integration scenarios is highly desirable.
• Working knowledge of SAP Sales Cloud / Service Cloud data models, business objects, and standard extension/integration points (BAdIs, SOAP/REST APIs).
• Exposure to SAP Business Technology Platform (BTP) and side-by-side extension development is an added advantage.
• Functional knowledge in SAP CRM, SAP Sales & Distribution (SD), or SAP Customer Service (CS) is an added advantage.
• Proven ability to lead development teams, mentor junior developers, and ensure adherence to coding and integration standards.
• Proficient in providing solution design and solution architecture
• Strong analytical and problem-solving skills with the ability to translate business requirements into scalable, cloud-integrated technical solutions.
• Excellent communication and leadership skills to collaborate with cross-functional and cross-system (cloud/on-premise) teams.
• B.E./ B.Tech (Computer Science, Information Science, Electronics and Communication)
• MCA/M.Tech (Computer Science)

What we offer

Why you would love to join us: - Our values – Collaboration, Commitment, Evolution, Entrepreneurship, Happiness, and Trust Company culture - We value team cooperation and work together in integrated virtual teams to serve our customers. As a company, we are committed to sharing our success with our employees, both in the form of an exceptionally good company culture and through financial participation. Hybrid mode of working – Our Organization follows hybrid work culture where employees can work twice a week from their respective office space. Great place to work – We are proud to be certified and awarded multiple times as one of the best places to work for any individual. Buddy program – We have a buddy program included in our hiring process which gives an insight to the new joiner about the team, technology and culture before joining us to connect better. Growth and learning – Evora provide various platforms for upskilling in the form of sessions and training which helps an individual to enhance his/her skills. Udemy access provided by the company for upskilling. Benefits – Transportation, Lunch provided in the office, flexibility, Internet and mobile reimbursement, different hub locations, Insurance and many more.

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