SAP Superuser

About the company

Arvato is a trusted business outsourcing partner to the private and public sectors.

We have long-term partnerships with some of the most respected companies in the UK and globally, as well as innovative public sector clients.

We combine our expertise in business process outsourcing (BPO), financial solutions, customer relationship management, supply chain management, and public sector and citizen services to deliver innovative, individual solutions that help our clients to achieve their objectives. In the UK and Ireland, we employ over 4,000 people across more than ten locations. Internationally, arvato employs more than 66,400 people in over 270 subsidiaries across almost 40 countries worldwide. Our parent group Bertelsmann is the world’s most international media company with revenues of €16.4bn.

Full job description

Location: Hams Hall, Birmingham

Salary: £35,617 per annum

Working Pattern: Monday–Friday, rotating shifts

Shifts: 6:00am–2:30pm and 10:00am–6:30pm

Working Arrangement: Fully onsite

Join Arvato as an SAP Super User

Are you an experienced SAP user with a passion for systems, processes and continuous improvement? Arvato is looking for an SAP Super User to join our team at our Hams Hall warehouse.

This is a fantastic opportunity to play a key role in supporting our warehouse operation, helping colleagues get the most from SAP and ensuring our processes run smoothly and efficiently.

What you’ll be doing

• Act as a key point of contact for SAP within the warehouse environment.
• Provide day-to-day support and guidance to colleagues using SAP.
• Troubleshoot system and process issues, escalating more complex problems where required.
• Support the implementation and testing of SAP system changes.
• Identify opportunities to improve processes, system usage and operational efficiency.
• Work closely with warehouse, operations and other business teams to resolve issues.
• Help train and coach colleagues on SAP processes and functionality.
• Monitor data accuracy and ensure transactions are completed correctly.
• Produce and analyse relevant system and operational reports.
• Support continuous improvement initiatives across the site.

Qualifications and requirements

We’re looking for someone who has:

• Previous experience using SAP within a warehouse, logistics or supply chain environment.
• A strong understanding of warehouse processes and systems.
• Excellent problem-solving and analytical skills.
• The confidence to support and train colleagues at different levels.
• Good communication and stakeholder-management skills.
• Strong attention to detail and a focus on data accuracy.
• A proactive approach to identifying and resolving issues.
• The ability to work effectively in a fast-paced operational environment.

Additional information

25 days annual leave plus 8 bank holidays with the option to purchase up to an additional 5 days

• Pension contribution

• A life assurance policy that pays out 4 x Salary

• Employee Assistance Programme that provides you with confidential support, information, and advice to help you

• Employee Discount Scheme through Benefit Hub

• Free Parking

Disclosure requirements pertaining to the collection of your personal data:

Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.

The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here.

You can contact the company’s Data Protection Officer at the above-mentioned postal address.

Further information on data protection and your rights can be found here.

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We’re looking for someone who has:

• Previous experience using SAP within a warehouse, logistics or supply chain environment.
• A strong understanding of warehouse processes and systems.
• Excellent problem-solving and analytical skills.
• The confidence to support and train colleagues at different levels.
• Good communication and stakeholder-management skills.
• Strong attention to detail and a focus on data accuracy.
• A proactive approach to identifying and resolving issues.
• The ability to work effectively in a fast-paced operational environment.

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