Scale Technician (OCS)

Full Job Description

OCS Technologies, an Accredited Labs company, is seeking a qualified Scale repair technician to support on-site calibration services for customers throughout Northeast Ohio and Western Pennsylvania.

Are you eager to blend your customer service experience with your technical and mechanical skills? Start your career as a technician with us!

We're seeking motivated individuals who exhibit a strong work ethic and a passion for learning. No previous experience? No problem! We offer extensive training. We prioritize attitude and potential over prior experience, and we're prepared to mentor the right candidate. Join our team where your precision, interpersonal skills, and mechanical aptitude will pave the way for success!

Day to Day Responsibilities:

• Inspect, maintain, calibrate, and repair mechanical and electronic weighing equipment

• Complete accurate and timely calibrations and repairs on customer sites

• Perform routine and complex repairs and calibration on a wide range of scales per company processes and instruction documentation

• Perform repairs and calibrations on various weighing equipment in accordance with established procedures and standards

• Working directly with clients throughout the process from the first onsite touch point to completion of the project, including great communication to provide client updates to services needed

• Interact professionally with customers, providing excellent service and support

• Ensure all activities comply with industry regulations and quality standards

• Collect and measure data to support calibration traceability & documentation

• Maintain records and documentation, ensuring all data is accurate and up to date

You will be successful in this role if you:

• Have the ability to learn mechanical and technical skills quickly

• Can adapt to multiple different work environments and settings - including Laboratory and Industrial settings

• Are customer-oriented with excellent communication skills.

• Are a person who is punctual, respectful, and honest with a positive attitude

• Have excellent attention to detail

• Have a strong work ethic

Basic Qualifications:

• Excellent written and verbal communication skills

• Able to lift 50lbs, with no physical limitations of your hands, back or legs

• Able to climb, kneel, drive and stand for long periods of time

• Working knowledge of Microsoft Office, especially Excel and Word

• Excellent customer service skills

• Good organizational and prioritization skills

• Must have a valid driver's license and proof of insurance

• Basic math skills with attention to details

Nice to have:

• Calibration Experience within ISO 17025 Quality Systems

• Knowledge of principles, procedures, methods and techniques in metrology gained through education, or professional experience

• Knowledge and experience with Electrical, Physical, and/or Mechanical Calibration of equipment

• Experience working with Manufacturers' Quality Systems

• Associate's degree in Engineering, Electronics or other Technical Fields

• Technical Degree or Certificate

• Military PMEL Training

• Metrology experience

• Experience with IndySoft

About Us:

Accredited Labs is a trusted provider of accredited calibration services. Our expertise in precision calibration is marked by innovation, quality, and our dedication to customer satisfaction.

We are a network of calibration companies that blends local relationships with the reliability and resources of a national brand. We partner with established regional labs known for their deep community roots and long-standing customer trust and empower them with top-tier infrastructure and ISO/IEC 17025 accreditation. Whether onsite or in-lab, we maintain the personalized service customers depend on and deliver a consistent, compliant experience across every location.

Accredited Labs is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Accredited Labs does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Benefits:

We value our team and are proud to offer a comprehensive benefits package for all full-time employees, including:

• Health Insurance – Comprehensive medical coverage to support your well-being

• Dental Insurance – Preventive and restorative care to keep you smiling

• Vision Insurance – Coverage for eye exams, glasses, and contacts

• 401(k) with Company Match – Plan for your future with our retirement savings plan and generous employer match

• Company-Paid Life Insurance – Peace of mind with fully covered life insurance

• Paid Time Off (PTO) – Enjoy a healthy work-life balance with paid time off

• Paid Holidays – Celebrate and recharge with paid company holidays

• Company-Provided Equipment – All necessary tools and technology supplied to help you succeed in your role

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