Overview
Physical security officer role conducting patrols, incident investigations, emergency response, and guest assistance at a Hilton hotel in Abu Dhabi.
Full job description
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work. As a Security Officer, you’re not just ensuring guest, team member, and facility safety — you’re spreading the light and warmth of hospitality by creating a secure environment that supports memorable experiences for every guest.
Here's what you'll do during a typical day:
- Conduct security patrols — Monitor interior and exterior hotel areas to identify and address safety risks, security threats, and any undesirable conditions that may impact guests or team members.
- Assist with investigations — Carry out preliminary incident investigations by gathering information, documenting findings, and ensuring accurate reporting of all security-related events.
- Maintain accurate documentation — Prepare clear, precise security reports and maintain proper records to support compliance and follow‑up actions.
- Respond to emergencies — Support the handling of fires, medical incidents, safety hazards, and security threats with calm, timely, and coordinated action.
- Provide exceptional guest assistance — Address guest inquiries and concerns with professionalism, ensuring they feel safe, supported, and well cared for throughout their stay.
Hilton Core Values
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
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