Senior Business Analyst

Key Responsibilities:

• Requirement Gathering & Analysis: Collaborate with stakeholders (business units, product owners, end-users) to elicit, analyze, and prioritize business requirements, translating them into clear, actionable specifications.

• Documentation Excellence: Create and maintain high-quality documentation, including:

• Agile user stories with clear acceptance criteria.

• Functional Specifications Document (FSD), Business Requirements Document (BRD), and Scope Statements.

• Process flows, use case diagrams, and data flow diagrams to visualize requirements.

• Project scope documents to ensure alignment and manage scope creep.

• Process Design & Optimization: Map and document current (as-is) and future (to-be) business processes, identifying inefficiencies and recommending streamlined workflows.

• Mockups & Prototyping: Design wireframes, mockups, and interactive prototypes (using tools like Figma) to visualize user interfaces and validate requirements with stakeholders.

• Research & Analysis: Conduct thorough market, competitor, and user research to inform product strategy, validate requirements, and identify opportunities for innovation.

• Stakeholder Facilitation: Lead workshops, interviews, and JAD (Joint Application Design) sessions to align stakeholders, resolve conflicts, and drive consensus on requirements and priorities.

• Go-To Resource: Act as the primary point of contact for clarifying requirements, resolving ambiguities, and providing insights to development teams, QA, and leadership.

• Agile & Best Practices: Champion Agile methodologies (Scrum/Kanban), ensuring user stories are well-defined, prioritized, and refined in backlog grooming sessions. Implement BA best practices (e.g., BABOK guidelines) to ensure consistency and quality.

• Change Management: Manage requirement changes through structured processes, assessing impacts on scope, timeline, and resources, and communicating updates effectively.

• Testing & Validation: Collaborate with QA teams to develop test cases, ensure requirements traceability, and validate that deliverables meet business needs through UAT (User Acceptance Testing).

• Metrics & Reporting: Define KPIs and success criteria for projects, track progress, and provide actionable reports to stakeholders to support decision-making.

• Continuous Improvement: Proactively identify opportunities to enhance BA processes, tools, and templates, fostering a culture of excellence and innovation.

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