Senior Cloud Solution Architect - Copilot

Full Job Description

Drive customer success. Lead architectural design, engaging with business and technical decision makers to drive intent and enable sustained usage of Copilot Chat, Agents, and M365 Copilot, securing long-term customer success and renewal in the most complex accounts of the subsidiary. Leverage agentic AI. Use Copilot prompt engineering and agent-building expertise to drive AI at scale, and define reference architectures and delivery patterns that other architects reuse. Lead technically across the account team. Orchestrate virtual teams of specialists, resolve escalated technical blockers, and take architectural accountability for engagements carrying significant business, security, or regulatory risk, including work performed under national security clearance. Explore growth opportunities. Partner with technical and sales teams to identify opportunities and develop tailored solutions that drive expansion and business value realization. Grow the community. Mentor and coach less experienced architects, lead readiness and skilling sessions, contribute to intellectual property creation, and prioritize intellectual property re-use to accelerate the AI transformation journey of your customers. Embrace a growth mindset and stay a learn-it-all. Act as the voice of the customer by proactively sharing insights, feedback, and success stories to inform internal strategy and execution, and maintain technical readiness aligned to Customer Success Unit priorities and corporate initiatives. Bachelor's degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience Polish language professional fluencyPreferred Qualifications Experience working in a customer-facing role, internal and/or external, including proven experience advising senior and executive stakeholders. Experience working on technical projects, with a track record of leading complex, multi-workload architectures end to end and mentoring other architects or engineers.

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