Senior Manager, Sales Operations Strategy Enablement

Full Job Description

Strategy and Business Planning Lead defined workstreams within annual and multi-year Marketplace planning processes. Develop strategic analyses, business cases, and recommendations that inform Marketplace priorities and investment decisions. Translate leadership priorities into clear objectives, execution plans, milestones, and success measures. Conduct market, customer, partner, and competitive analysis to identify growth opportunities. Support scenario planning and business modeling for strategic initiatives. Manage key elements of the Marketplace business management rhythm, including business reviews, planning forums, scorecards, and leadership reporting. Coordinate Monthly Business Reviews, Executive Business Reviews, QBRs, and annual planning deliverables. Establish clear processes, decision points, and accountability mechanisms for assigned initiatives. Improve the quality, consistency, and timeliness of business reporting. Develop and maintain KPIs and performance frameworks across Marketplace customer, partner, seller, and revenue motions. Analyze business performance and synthesize complex information into actionable insights. Partner with Sales, Finance, Engineering, Product, Marketing, Incentives, Partner, and Customer Success teams to advance Marketplace priorities. Lead cross-functional workstreams requiring coordination across multiple teams and stakeholder groups. Build alignment around objectives, roles, timelines, dependencies, and expected outcomes. Influence stakeholders without direct authority and constructively resolve execution challenges. Ensure that decisions and commitments are translated into measurable follow-through. Support organizational planning, resource prioritization, and investment analysis. Develop scalable tools, templates, and business management practices. May manage or provide workstream leadership to a small team of strategy, operations, business management, or program professionals. Provide coaching, feedback, and development support to team members and project contributors. Create clarity on priorities, responsibilities, and expected outcomes. Contribute to team capability building, talent development, and knowledge sharing. Bachelor's Degree in Business Administration, Marketing, Finance, Engineering, or related field AND 4+ years experience in business consulting, sales, sales operations, information technology (IT), account management, business development, marketing, IT field sales, or a related field OR equivalent experience. 3+ years experience in in Near Term Strategy (1-2 years out), Management Consulting, or Finance. Bachelor's Degree in Business, Finance, Economics, Computer Science, or related field AND 6+ years of marketing, strategy, sales, program management, project management, business planning, consulting, finance, economics, and/or partner organization experience OR equivalent experience. Experience in strategy, business operations, consulting, business management, finance, product strategy, or program management. Demonstrated success leading complex, cross-functional initiatives. Experience translating strategic priorities into structured plans and measurable outcomes. Strong analytical, problem-solving, project management, and communication skills. Ability to influence stakeholders and drive execution across organizational boundaries. Experience in cloud platforms, marketplaces, partner ecosystems, SaaS, AI, or digital commerce. Experience supporting business planning and operational governance within a large technology organization. Experience developing KPIs, scorecards, business cases, and executive-level materials. Experience working across geographically distributed teams and stakeholder groups. Experience managing people or leading multidisciplinary project teams.

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