Overview
Set an end-to-end vision for key customer journeys leveraging new technologies to step-change the customer experience. Key job responsibilities Shopping experience is a fast evolving space globally and current technological innovations are showing promise in creating differentiated experiences that fundamentally change the way customers shop for Lifestyle products. Our vision is to offer the best-in-class lifestyle shopping experience to serve the highly demanding customer base in India. We are excited by the innovations in Gen-AI and LLM technologies which offer an opportunity to change the game by building simple and relevant customer experiences and become a matter of habit. The incumbent in this role (Sr. PM) will own building an end-to-end vision that step-changes the customer experience for some of the most preferred customer journeys in Fashion and Lifestyle shopping. The role inv
Full job description
Full Job Description
Set an end-to-end vision for key customer journeys leveraging new technologies to step-change the customer experience.
Key job responsibilities Shopping experience is a fast evolving space globally and current technological innovations are showing promise in creating differentiated experiences that fundamentally change the way customers shop for Lifestyle products. Our vision is to offer the best-in-class lifestyle shopping experience to serve the highly demanding customer base in India. We are excited by the innovations in Gen-AI and LLM technologies which offer an opportunity to change the game by building simple and relevant customer experiences and become a matter of habit.
The incumbent in this role (Sr. PM) will own building an end-to-end vision that step-changes the customer experience for some of the most preferred customer journeys in Fashion and Lifestyle shopping. The role involves defining the product strategy by identifying key CX drivers and leveraging upcoming technologies to deliver them. The role also requires this product leader to visualize and own working backward narratives for new patterns/paradigms of fashion shopping, and partner with WW teams to experiment new Gen-AI based solutions for product-specific discovery and evaluation.
The PM in this role will work closely with India tech and ML teams, WW technology teams and business leadership to own and influence high stakes projects. The PM is expected to resolve significant obstacles and conflicting priorities as we create and implement the vision for high priority lifestyle businesses in India. This role will require hard influencing skills to resolve roadblocks, handle multi-dimensional conflicts to successfully build needle-moving experiences for Indian customers and then taking scalable solutions to our global customer base. A successful product leader in this role will also be expected to manage stakeholders across diverse tech groups.
The ideal candidate will be enthusiastic about managing challenging, lengthy projects across multiple teams and locations. He or she will be comfortable marshaling large amounts of data to make decisions and build business cases. We are looking for a Product Manager who shares Amazon's passion for the customer—someone who understands the importance of building a great customer experience.
Basic Qualifications
- 5+ years of product or program management, product marketing, business development or technology experience
- Experience with feature delivery and tradeoffs of a product
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience as a product manager or owner
- Experience owning technology products
Preferred Qualifications
- Experience in influencing senior leadership through data driven insights
- Experience working across functional teams and senior stakeholders
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Requirements & qualifications
5+ years of product or program management, product marketing, business development or technology experience Experience with feature delivery and tradeoffs of a product Experience owning/driving roadmap strategy and definition Experience with end to end product delivery Experience as a product manager or owner Experience owning technology products
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