Senior Product Manager- M365 Messaging

Full Job Description

Partner with IC3 engineering teams to deliver secure, reliable, scalable, and cost-effective messaging services. Translate partner, customer, compliance, and operational requirements into clear product specifications, success criteria, and phased delivery plans. Drive cross-organizational alignment on priorities, architecture decisions, dependencies, and adoption plans while influencing without direct authority. Identify patterns across partner scenarios and guide teams toward common schemas, APIs, platform primitives, and service standards instead of one-off implementations. Use data and customer signals to define goals and improve reliability, latency, quality, usage, cost efficiency, and operational health. Champion enterprise trust by incorporating security, privacy, compliance, auditability, data lifecycle, and resiliency requirements into product plans. Manage multi-team execution, surface risks early, and develop mitigation plans with engineering and product leaders. Communicate product direction, technical tradeoffs, progress, risks, and decisions to engineering teams, partner organizations, and leadership. Bachelor's Degree AND 5+ years experience in product/service/program management or software development These requirements include but are not limited to the following specialized security screenings: Bachelor's Degree AND 8+ years experience in product/service/program management or software development OR equivalent experience. 2+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework). 4+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn). 4+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product). Demonstrated ownership of a platform, infrastructure, or enterprise service product, including strategy, roadmap, requirements, and partner adoption. Experience translating complex partner and customer requirements into durable, reusable platform capabilities rather than one-off integrations. Proven ability to influence cross-organizational technical strategy and execution across engineering, product, design, and operations teams. Solid written and verbal communication skills, with the ability to explain technical tradeoffs and product decisions to engineering teams, senior leaders, and executives. Experience with large-scale distributed systems, messaging, storage, real-time communication, pub/sub, notification, or presence platforms. Familiarity with AI and Copilot scenarios, agentic workflows, conversation systems, or notification experiences. Experience defining and driving non-functional requirements such as reliability, latency, security, compliance, auditability, resiliency, and cost. Experience leading multi-team, multi-quarter initiatives with cross-organizational dependencies and phased delivery plans. Comfort operating in a fast-moving, ambiguous environment where customer needs, technical constraints, and partner priorities evolve in parallel.

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