Senior Sales Operations Analyst

At Dragos, the mission is personal. The systems we protect deliver the water you drink, power your home, and keep the hospitals your community depends on running. Those critical infrastructure systems that power our civilization around the world are under attack every day by adversaries. When those systems fail, people are  immediately  at risk.  We are the global leader in  xOT  cybersecurity, combining technology, threat intelligence, and expert services. The people here chose this work because they understand  what is  at stake . Here, you will find a remote-first mission-driven team across North America, Europe, the Middle East, and APAC built on authenticity, transparency, and trust. If safeguarding the systems that protect your family, friends, and community is the kind of work that matters to you, you are in the right place.   About the Role :     We are seeking a detail-oriented and analytical Senior Sales Operations Analyst to join our team. In this role, you will support territory planning and management, ensuring fair and effective territory design, accurate quota alignment, and data-driven coverage decisions. You will serve as a strategic partner to sales leadership and cross-functional teams, using data analysis to optimize territory structure and support broader revenue operations processes.   Responsibilities :   Territory Planning & Management   Design and maintain sales territories based on market analysis, account concentration, and growth potential   Conduct periodic territory reviews and rebalancing to ensure equitable workload distribution and revenue opportunity alignment   Collaborate with sales leadership to establish territory assignments and support territory transitions   Document and maintain territory hierarchy, rules, and change logs for audit compliance   Revenue Operations Support   Support compensation, quota, and incentive processes, including calculations, reconciliation, and reporting as needed   Maintain data integrity across CRM, territory management, and related systems   Reconcile data across systems to identify and resolve discrepancies   Support audit and compliance reviews related to territory and compensation accuracy   Process Improvement   Identify and document process gaps, errors, and inefficiencies in territory and revenue operations workflows   Lead or support initiatives to improve data quality, automation, and reporting timeliness   Champion adoption of tools and systems that enhance revenue operations capabilities   Develop training and documentation to support user adoption and process standardization   System & Data Management   Maintain data integrity in CRM and territory management systems   Support system implementations, upgrades, and integrations as needed   Create and maintain data processes, validation rules, and error-checking protocols   Troubleshoot system issues and work with IT and vendor support to resolve problems   Qualifications :   Bachelor's degree in Business, Finance, Economics, or related field; or equivalent professional experience   3+ years of experience in revenue operations, sales operations, territory management, or a related field   Experience designing or managing sales territories   Strong analytical and problem-solving skills with attention to detail   Excellent communication skills; able to explain complex data findings to non-technical audiences   Ability to manage multiple priorities and meet tight deadlines   Familiarity with CRM systems (Salesforce preferred) and business intelligence tools   Compensation :   Salary:  $108,000 Competitive Equity Package    Comprehensive Benefits Plan     #LI-BR1   Dragos is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local laws. All new hires must pass a background check as a condition of employment.

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