Overview
RETHINK MANUFACTURING
Full job description
RETHINK MANUFACTURING
The only way to ignite change is to build the best team. At Bright Machines®, we’re innovators and experts in our craft who have joined together to manufacture the AI and data center infrastructure at the edge. We believe unifying software, intelligent automation, and data is the answer to delivering quality and flexibility at scale. We deliver products to meet the demands of today while continuously investing in our Bright Factory model to take advantage of what comes next. Working with us means you’ll have the opportunity to make lasting, impactful changes for our company and our customers. If you’re ready to apply your exceptional skills to a brighter way of manufacturing AI infrastructure, we’d love to speak with you.
ABOUT THE ROLE
Location: Cork, Ireland Title: Site Service Engineer | Site Automation Engineer
The Site Automation Engineer owns the performance and reliability of robotic assembly systems deployed at a major customer site. This role serves as the primary technical interface between the customer, manufacturing partners, field teams, and Bright Machines’ remote experts. You’ll use live data, diagnostic tools, and hands-on automation and robotics troubleshooting to resolve hardware and software issues, drive continuous improvement, and ensure high system uptime. Strong communication, customer focus, and experience in automated manufacturing environments are key to success.
You will be responsible for multiple robotic assembly systems deployed to a major tech customer
You will be interacting with customer and customer manufacturing partner about performance of our equipment
You will be collecting customer feedback and sharing it within our organization as part of continuous improvement process and product roadmap development
You will be the primary interface between a team of remote technical experts and those on the line which includes field service engineers and customer production leads
Use your troubleshooting skills, live data, diagnostic tools, and customer feedback to assess hardware and software anomalies and determine corrective actions
Maintain status reports at various levels of detail and synthesis
Educate and train customers on device operation, maintenance, troubleshooting and repair
Provide excellent customer service, actively listen to customer concerns, and address issues
5 or more years in a customer-facing technical role
Experience in an automation and robotics environment
Associate's Degree (Mechanical or Electrical), Bachelor’s Degree preferred
Automation, robotics, and PLC experience
Robotics preferable: FANUC IR + FANUC DCS knowledge
PLC preferable: Beckhoff PLC
Experience using Vision systems for inspection and point of interest interpolation
Preferable MATROX and COGNEX
General understanding of vision systems and optics
Experience with labeling applications
Industrial printers
Preferable: HERMES and ZEBRA
Understanding of complex programming (nested recipes)
Confidence around electro-mechanical systems and a zest for diagnosing new systems with complex failure modes
Technical documentation experience (reading, creating, editing)
Understanding of electrical and pneumatic documentation
Understanding of 2D and 3D mechanical documentation
Basic skill/experience with 3D CAD software
Preferable: SolidWorks
Ability to repair and maintain mechanical systems
Self starter with ability to work productively with minimal supervision
Calm, collected demeanor and commitment to customer service
Good reporting, data collection, and analysis skills
Experience in an electronics manufacturing environment or similar
Familiarity with code, command line interfaces, and can find your way around a LAN. (Production-style coding is not required)
Tips for this job
Practical Job and Scholarship guidance. These tips do not replace official rules or create new eligibility requirements.
- Tailor the CV and application to the responsibilities and required skills stated on the official employer page.
- Use concrete evidence of relevant work, projects and measurable results rather than generic claims.
- Confirm location, work authorization, remote restrictions and sponsorship terms before applying.
- Apply through the original employer or official recruitment destination shown on this page.
Verification notes
laptop-ats-crawler v2
Job and Scholarship is the discovery and verification layer. Confirm eligibility, dates, salary/funding and application instructions on the original source before submitting anything.
Bright Machines (lever) ↗Browse current Job and Scholarship listings from Bright Machines (lever) →
