Overview
Caterpillar is hiring a full-time Site Solutions Manager in Abidjan to develop and deploy customer-site solutions across construction and mining environments, with substantial travel across Africa and the Middle East.
Full job description
The role sits in Caterpillar's Customer Solutions Growth Regions organization and works with customers, dealers, sales, product support and field-service teams. Responsibilities include site assessments, technology and solution deployment, product and service performance improvement, technical support standards, customer issue resolution and technical support during major-account sales cycles. The posting states 60%–70% travel and five days per week in the Abidjan office when not travelling.
Requirements & qualifications
Caterpillar lists 8–10 years of technical site-performance management or similar experience in mining or construction as preferred, with heavy-equipment experience preferred. Fluency in Mandarin and English is stated as required. The role also emphasizes customer focus, service excellence, communication, problem solving, relationship management, technical excellence, safety and troubleshooting.
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Verification notes
Verified on the live Caterpillar Careers posting, requisition R0000358242. The official page identifies Abidjan, Côte d'Ivoire; Product Support; full-time regular employment; posting date 27 August 2026; application date through 2 September 2026; 60–70% travel across Africa and the Middle East; and five days onsite when not travelling. No closing clock time is published, so deadline is null rather than guessed.
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