Solution Area Specialists IC4

Full Job Description

Lead Windows endpoint strategy with senior executives: Leverage you technical expertise to lead strategic Windows discussions with CIOs, CTOs, CISOs and AI leaders, translating technology capabilities into business value. Defend and extend Windows in competitive environments, deepen insights on why customers adopt alternative platforms, articulate fact based & differentiated platform value to protect the Windows socket. Modernize endpoint management and identity architectures, helping customers decouple from legacy environments, improve total cost of ownership, and unlock AI‑driven workflows at scale. Lead high‑impact customer engagements across discovery, envisioning, proof, and value realization, with clear entry criteria, success measures, and exit plans. Deliver lighthouse wins that demonstrate real Windows AI value, converting customer outcomes into evidence such as case studies, reference architectures, and repeatable industry scenarios. Orchestrate across internal teams and partners, working closely with account teams, engineering, and OEM/channel partners to ensure clarity of roles, clear hand-offs, escalation process, and accelerated outcomes. Provide structured feedback and insights from customer engagements to inform product, go‑to‑market, and partner strategy, identifying patterns that can scale across similar customers. Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, Information Security, or related field AND 4+ years experience in technology-related sales or account management OR equivalent experience. Fluency in English and Spanish Master's Degree in Business Administration (i.e., MBA), Information Technology, Information Security, or related field AND 6+ years experience in technology-related sales or account management OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 8+ years experience in technology-related sales or account management OR equivalent experience 4+ years solution or services sales experience. Demonstrated capability and experience in leading technical and executive‑level customer conversations, translating complex platform concepts into clear, outcome‑oriented guidance for CIO, CTO, CISO, and AI transformation leaders. Prior background in technical sales, solutions architecture, GBB or platform Specialist roles, where credibility across both business outcomes and technical depth was required. Strong Windows platform expertise, including Windows Pro and Windows 11 Enterprise, with the ability to articulate differentiated value across security, manageability, performance, and AI for enterprise and commercial customers. Experience advising customers on Windows 11 lifecycle strategy, including hardware refresh planning, security posture improvements, and operational readiness. Able to advise senior leaders on device management modernization, security, operational efficiency and AI readiness, guiding customers through strategic platform decisions and transformation roadmaps. Strong understanding of AI-ready Windows devices, including Copilot+ PCs, NPUs and specialized AI silicon. Able to translate platform and hardware innovation into measurable business outcomes, productivity gains and competitive advantage for customers evaluating next-generation endpoint strategies.

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